Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhd Nur Izzuddin Bin Abdul Rahim

Overview

2
2
years of professional experience

Work History

Ramp Officer

SATS
07.2023 - Current
  • Ramp officer are require to ensure that Standard Operating Procedure (SOPs) are being followed
  • Ensure that Ground Support Equipment (GSE) is inspected to make sure it is in operational order and that goods and baggage are loaded onto aircrafts quickly and effectively.
  • RLO also carries out safety precautions and notifies superiors of any security or safety lapses.
  • Ramp officer are able to operate outside in all kinds of weather, in shifts. In addition, RLO need to have strong communication abilities to guarantee efficient operation of ramp.

Changi Youth Ambassador (Internship)

Changi Airport Group
03.2022 - 09.2022
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Assisted passengers with special needs, ensuring comfortable and positive travel experience.
  • Utilized strong organizational skills to manage multiple tasks in fast-paced environment.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.

Education

High School Diploma -

Republic Polytechnic
Singapore
04.2023

Technical Certificate - Marine Engineering

Institute of Technical Education
Singapore
04.2018

Skills

  • Crisis Management
  • Activity Planning
  • Team Management
  • Team Communication
  • Emergency response techniques
  • Supervision abilities

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Intermediate (B1)

Timeline

Ramp Officer

SATS
07.2023 - Current

Changi Youth Ambassador (Internship)

Changi Airport Group
03.2022 - 09.2022

High School Diploma -

Republic Polytechnic

Technical Certificate - Marine Engineering

Institute of Technical Education
Muhd Nur Izzuddin Bin Abdul Rahim