Muhd Nor Syariffudin Bin Anwar
Summary
Dynamic leader with proven success in fostering team communication and outdoor leadership at Sands Leadership Development Centre. Excelled in building relationships and enhancing team collaboration, resulting in improved camper satisfaction and retention. Skilled in outdoor cooking and active listening, adept at creating inclusive, engaging environments. Achievements include significant conflict resolution and positive feedback from both team members and participants.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Camp Instructor
Sands Leadership Development Centre
10.2019 - 10.2024
- Negotiated solutions between conflicting parties within the camp community to maintain harmony amongst participants.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Led groups of children safely through variety of camp activities.
- Collaborated with fellow instructors to create diverse, inclusive programming for all participants.
- Managed conflicts between campers effectively, promoting mutual understanding and resolution.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Food & Beverage Operational Assistant
Starbucks
06.2020 - 05.2021
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Collaborated with kitchen staff to ensure timely delivery of delicious and visually appealing dishes.
- Participated in hiring processes by conducting interviews and evaluating candidates'' suitability for various roles within the organization.
- Utilized point-of-sale systems effectively to manage orders, payments, and other transactions smoothly.
Food & Beverage Operational Assistant
Mac Donald
08.2015 - 12.2017
- Collaborated with kitchen staff to ensure timely delivery of delicious and visually appealing dishes.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Maintained excellent communication between front-of-house and back-of-house teams for seamless operations.
- Handled customer complaints professionally, leading to improved guest retention rates.
- Helped establish a positive workplace culture through teamwork and open communication among employees.
Education
N Level -
Pasir Ris Crest Secondary School
Singapore2016
Skills
- Team Communication
- Outdoor Leadership
- Rock Climbing
- Outdoor cooking
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Active Listening
- Relationship Building
- Self Motivation
Languages
English
Intermediate (B1)
Certification
highest qualification 'N level'
Timeline
Food & Beverage Operational Assistant
Starbucks
06.2020 - 05.2021
Camp Instructor
Sands Leadership Development Centre
10.2019 - 10.2024
Food & Beverage Operational Assistant
Mac Donald
08.2015 - 12.2017
highest qualification 'N level'
N Level -
Pasir Ris Crest Secondary School
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