MUHD HAZIQ SUPARDI
Summary
A responsible and efficient team player, I am dedicated in getting work done as I have been commended to be proficiently task-oriented. I am positively adaptive to changes and is well-organised. Not only am I attentive to details, I am also approachable to work with.
Overview
7
7
years of professional experience
Work History
Police Officer (Regular)
Singapore Police Force (APD)
- Key responsibilities:
- Planning of operations
- Gathering of confidential & initial information for cases
- Manpower and deployment management
- Crisis and risk management
- Audit case trails
- Lead operations on ground
- Conduct investigation interviews
- Administrative generation of case reports
- Handling of phone enquiries
Operations Executive (Facilities and Procurement)
UFIT
05.2023 - Current
- Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Ensured compliance with industry regulations through diligent oversight of all aspects of operations management.
- Optimized supply chain management to ensure effective inventory control and reduced lead times for customers.
Customer Support Specialist
Spread Technologies (Bitmart)
01.2022 - Current
- Customer service support in crypto trading
- Manage issues and provide appropriate solutions
- Understand customer's needs to convert to constructive feedback
Shift Barista Supervisor
Starbucks
01.2017 - 01.2022
- Key responsibilities:
- Procurement
- Stock taking and quality checks
- Financial handling
- Conduct developmental training for staffs
- Manpower and deployment management
- Guest management and customer service
Education
Diploma in Outdoor Adventure Learning -
Republic Polytechnic
01.2015
Higher Nitec in Mechanical Engineering -
ITE College East
01.2012
O' Levels -
Canberra Secondary School
01.2010
N' Levels -
Canberra Secondary School
01.2010
Skills
- Observation
- Customer service
- Communication
- Problem solving and leadership
- Time management
- Data analysis
- Baking
- Technical skills
- Basic knowledge in Microsoft softwares
Personal Information
Title: Crypto, Trader
Timeline
Operations Executive (Facilities and Procurement)
UFIT
05.2023 - Current
Customer Support Specialist
Spread Technologies (Bitmart)
01.2022 - Current
Shift Barista Supervisor
Starbucks
01.2017 - 01.2022
Police Officer (Regular)
Singapore Police Force (APD)
Diploma in Outdoor Adventure Learning -
Republic Polytechnic
Higher Nitec in Mechanical Engineering -
ITE College East
O' Levels -
Canberra Secondary School
N' Levels -
Canberra Secondary School
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