Muhd Firdaus Bin Mohd Kamis
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Worker
IKEA
10.2019 - Current
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
Automotive Specialist
Komoco Motors PTE LTD
01.2022 - 10.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Technician Apprentice
Eng Lee Logistics PTE LTD
07.2021 - 11.2021
- Followed all standard safety practices to avoid accidents as per company regulations.
- Checked heavily used equipment daily and performed basic repairs.
- Worked with diverse types of weather and ground conditions.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
No Degree - Technical Engineering Diploma In Automotive
Institute of Technical Education
Singapore03.2025
No Degree - Nitec in Automotive Technology
Institute of Technical Education
Singapore12.2021
No Degree - N Level
Yusof Ishak Secondary School
Singapore12.2019
No Degree - PSLE
Beacon Primary School
Singapore12.2015
Skills
- Order Processing
- Display Setup
- Customer Assistance
- Teamwork and Collaboration
- Inspecting Vehicles
- Changing Oil
- Preventive Maintenance
- Vehicle Inspection
- Customer Service
- Team Collaboration
- Minor Repairs
- Safety Management
Timeline
Automotive Specialist
Komoco Motors PTE LTD
01.2022 - 10.2022
Technician Apprentice
Eng Lee Logistics PTE LTD
07.2021 - 11.2021
Retail Sales Associate Worker
IKEA
10.2019 - Current
No Degree - Technical Engineering Diploma In Automotive
Institute of Technical Education
No Degree - Nitec in Automotive Technology
Institute of Technical Education
No Degree - N Level
Yusof Ishak Secondary School
No Degree - PSLE
Beacon Primary School
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