Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Porter
UEMS
10.2024 - Current
Communicated with managers about completed duties.
Maintained a strong work ethic and punctuality, consistently finishing duties on time.
Maintained a clean and sanitary environment for patients.
Maintained functionality and cleanliness of equipment such as wheelchairs, beds and trolleys to transport patients from point to point as safe as possible.
National Service
MINDEF
04.2021 - 04.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Food Deliverer
Foodpanda
12.2020 - 04.2021
Displayed professionalism under pressure by managing challenging situations calmly and effectively during busy periods or inclement weather conditions.
Provided exceptional customer service through friendly demeanor and prompt resolution of any issues or concerns.
Managed multiple food orders simultaneously, prioritizing tasks based on urgency and proximity.
Operations
Skyline Luge Sentosa
06.2019 - 11.2020
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about opening hours and other events that is happening at sentosa.
Contributed to team success through effective communication and cooperation with coworkers and management.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.