MUHD SHAH RIZAL BIN WAHAB
Singapore
Summary
A position that will provide me opportunities to learn, interact and progress for a successful career.
Overview
24
24
years of professional experience
2
2
Languages
Work History
Fnb Supervisor
Accor Silverkris Lounge
08.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Senior Outlet Manager
GOPIZZA
07.2021 - Current
- Perform daily restaurant inspection and service quality.
- Build a motivated and professional team.
- Achieve monthly outlet revenue budget.
- Perform monthly inventory and stock taking.
- Improve staff grooming and work attitude.
- Organize weekly and monthly meeting.
Assistant Manager
STAMFORD AMERICAN INTERNATIONAL SCHOOL
02.2020 - 06.2021
- Perform monthly inventory and stock taking.
- Improve staff grooming and work attitude.
- Organize weekly and monthly meeting.
- Conduct training for new staff and trainees.
- Build a motivated and professional team.
Assistant Manager
The Exchange
12.2012 - 01.2019
- Organize staff appraisal every 3 months and fix personal objectives.
- Organize weekly and monthly outlet meeting.
- Prepare and conduct classroom training and orientation for new staff.
- Perform daily restaurant inspection and service quality.
- Build a motivated and professional team.
- Achieve monthly outlet revenue budget.
Supervisor
Marina Bay Sands, Rise Restaurant
03.2010 - 11.2012
- Taking care of buffet and maintenance of restaurant.
- Taking care of guest needs.
- Cashiering, assisting to be door host.
- Conduct training for new staff and trainees.
- Improve staff grooming and work attitude.
- Perform monthly inventory and stock taking.
Assistant Manager
Singapore Recreation Club
12.2007 - 03.2009
- Organize staff appraisal every 3 months and fix personal objectives.
- Organize weekly and monthly outlet meeting and perform 2 hours of training for new trainees and staffs.
Assistant Manager
Le Baroque
04.2007 - 10.2007
- Prepare daily briefing and debriefing with staffs.
- Learning how to delegate work to the staffs.
- Prepare and control daily and weekly employee work schedule.
- Perform daily restaurant inspection and service quality with regards to the management expectation.
- Give a good image and represent well for the company.
- To strive and achieve daily sales.
- Monitor operating equipments - Glasswares, Chinaware breakages and etc.
Captain
Mandarin Oriental Hotel
01.2006 - 04.2007
- Taking care of buffet equipments and maintenance of the restaurant.
- Conduct training and offer guidance to new staffs and trainees.
- Taking care of guest needs.
- Multi-tasking jobs - doing cashier and providing service to guests and do hosting leading guests to their tables.
In-House Trainer
China Jump Bar & Grilled Restaurant
11.2001 - 12.2005
- Prepare and conduct classroom training and orientation for new staffs.
- Organize daily briefings notes for operation and report to the opening manager.
- Improve staff grooming and work attitude.
- Prepare monthly notes and test papers for new and current staffs.
- Perform daily inventory and stocks taking.
Education
Diploma - Food & Beverage Management
Springfield Secondary School
01-2021
Skills
Microsoft Word
Interests
Swimming, Soccer, Playing Pool, Watching Movies & Travelling
Extracurricular
Springfield Secondary School. Activities - Soccer Service Award (Commendation) (1993 - 1996) - Soccer Merit Award 'B' DIVISION (1995) - Computer Awareness (1994) - Class Chairman (1994,1997) Springfield Secondary School. Activities - Soccer Service Award (Commendation) (1993 - 1996) - Soccer Merit Award 'B' DIVISION (1995) - Computer Awareness (1994) - Class Chairman (1994,1997)
Professional Development
- I have attended training courses in the following:
- ABSOLUT AKADEMI GRADUATE (2003)
- BOLS ACADEMY PROFESSIONAL BARTENDING SKILLS (2004)
- 117th INTERNATIONAL OLYMPIC COMMITTEE EVENT (2005)
- SINGAPORE 2006 CUSTOMER SERVICE TRAINING PROGRAMME:
- INTRODUCTION TO SINGAPORE 2006 – EVENT & VISITORS
- PROMOTE TOURISM
- PROVIDE GEMS SERVICE
- FAN-TASTIC AWARD FINALIST FOR THE MONTH OF JULY 2006
- PERFECT SERVE FIRST GRADE TRAINING COURSE- DIAGEO’s QUALITY AND SERVICE PROGRAM
- EMPLOYABILITY SKILLS: ES-WPS-2IE INITIATIVE AND ENTERPRISE- SUPERVISORY LEVEL
Timeline
Fnb Supervisor
Accor Silverkris Lounge
08.2025 - Current
Senior Outlet Manager
GOPIZZA
07.2021 - Current
Assistant Manager
STAMFORD AMERICAN INTERNATIONAL SCHOOL
02.2020 - 06.2021
Assistant Manager
The Exchange
12.2012 - 01.2019
Supervisor
Marina Bay Sands, Rise Restaurant
03.2010 - 11.2012
Assistant Manager
Singapore Recreation Club
12.2007 - 03.2009
Assistant Manager
Le Baroque
04.2007 - 10.2007
Captain
Mandarin Oriental Hotel
01.2006 - 04.2007
In-House Trainer
China Jump Bar & Grilled Restaurant
11.2001 - 12.2005
Diploma - Food & Beverage Management
Springfield Secondary School