Muhd Nurihsan
Summary
Developed administrative and support skills in fast-paced office environment, looking to transition into new field. Skilled in managing schedules and coordinating tasks, while ensuring clear and effective communication. Seeking to leverage these transferrable skills to create value in different professional setting.
Overview
3
3
years of professional experience
Work History
Intern Assistant Teacher
Sparkletotz
09.2021 - 03.2022
- Supported classroom activities, assisted with lesson planning, and fostered student engagement
- Conducted comprehensive market research to inform company strategy and identify potential opportunities or challenges.
- Sorted, organized, and maintained files.
Logistics Support Staff
Hi-Ace Contract Service
01.2020 - 02.2020
- Assisted with inventory management, order processing, and logistics support
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
Distribution Assistant
Recruit Express Services
12.2019 - 01.2020
- Managed sorting and packaging, ensuring timely and accurate order fulfillment
- Improved overall customer satisfaction by ensuring timely and accurate order deliveries.
- Contributed to inventory control efforts by performing periodic cycle counts and reconciling discrepancies as needed.
Retail Assistant
Cotton On Singapore
12.2018 - 01.2019
- Provided customer service, managed inventory, and maintained a clean and organized store environment
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Diploma - Retail
Pearson, NATC Institute Pte Ltd
12-2024
WSQ Level 5 - Emerging Technology
NATC Institute Pte Ltd
12-2024
WSQ Level 4 - Workplace Communications
NATC Institute Pte Ltd
12-2024
WSQ Level 4 - Customer Experience Innovation
NATC Institute Pte Ltd
12-2024
WSQ Level 4 - Retailing And The Economy
NATC Institute Pte Ltd
12-2024
WSQ Level 4 - Productivity Improvement
NATC Institute Pte Ltd
12-2024
WSQ Level 4 - Customer Loyalty And Retention Strategy
NATC Institute
12-2024
WSQ Level 4 - Adapt To Change
NATC Institute Pte Ltd
12-2024
WSQ Level 4 - Sales Target Management
NATC Institute Pte Ltd
11-2024
Higher Nitec - Early Childhood
Institute of Technical Education
04-2022
Skills
- Innovation
- Productivity Improvement
- Team Collaboration
- Customer Retention
- Retail Economics
- Technology Scanning
- Sales Target Management
- Writing proficiency
Achievements
- Achieved Pride and Care Service Excellence Award 2024 in SCDF
- Attained Fire Safety Manager Course 2023
- Attained Section Commander Course 2023 in SCDF
- National Youth Achievement Award Bronze Medal, Experienced in working with diverse teams, building relationships, and delivering under pressure.
- Basic Leadership Development Programme 2019, A proactive leader who listens to diverse perspectives and makes informed decisions.
- Leadership Development Programme 2015, Self-aware, focused on growth and developing potential.
Timeline
Intern Assistant Teacher
Sparkletotz
09.2021 - 03.2022
Logistics Support Staff
Hi-Ace Contract Service
01.2020 - 02.2020
Distribution Assistant
Recruit Express Services
12.2019 - 01.2020
Retail Assistant
Cotton On Singapore
12.2018 - 01.2019
Diploma - Retail
Pearson, NATC Institute Pte Ltd
WSQ Level 5 - Emerging Technology
NATC Institute Pte Ltd
WSQ Level 4 - Workplace Communications
NATC Institute Pte Ltd
WSQ Level 4 - Customer Experience Innovation
NATC Institute Pte Ltd
WSQ Level 4 - Retailing And The Economy
NATC Institute Pte Ltd
WSQ Level 4 - Productivity Improvement
NATC Institute Pte Ltd
WSQ Level 4 - Customer Loyalty And Retention Strategy
NATC Institute
WSQ Level 4 - Adapt To Change
NATC Institute Pte Ltd
WSQ Level 4 - Sales Target Management
NATC Institute Pte Ltd
Higher Nitec - Early Childhood
Institute of Technical Education