- Reading
- Playing soccer
- Watching documentary
MUHD NASRULHAQ
Summary
Dedicated security professional with extensive experience in maintaining secure environments and implementing robust safety protocols. Proven ability to communicate effectively and resolve conflicts, ensuring the management of potential threats with vigilance and quick decision-making in high-stress situations. Expertise in conducting thorough building patrols, securing entrances and exits, and providing constant surveillance for visitors. Proficient in report writing, updating records, and multitasking within fast-paced settings, consistently prioritizing safety and efficiency.
Overview
16
16
years of professional experience
Work History
Senior Officer, Enforcement
Singapore Tourism Board
Singapore
06.2025 - Current
- Implemented enforcement measures to address violations of tourist agency and tourist guide act, ensuring regulatory adherence.
- Conducted thorough statement recording and evidence collection to support investigations.
- Oversaw implementation of enforcement actions, addressing violations and maintaining operational integrity.
- Oversaw the preparation of comprehensive investigation reports and factual statements. Coordinated with team members to ensure accuracy and thoroughness in documentation. Led efforts to enhance the presentation of findings for stakeholder review.
- Analyzed workload requirements and created daily rosters for STB outsource officer assignments.
- Enforced compliance with regulations to enhance visitor safety and experience.
- Conducted inspections and assessments of tourism-related establishments for adherence to standards.
- Collaborated with law enforcement agencies to address security concerns in tourist areas.
- Mentored junior officers, providing guidance on best practices and procedural adherence.
- Analyzed incident reports to identify trends and recommend policy improvements for operational efficiency.
- Maintained detailed records of investigations, actions taken, and outcomes achieved for future reference and analysis.
Security Officer
Ministry of Foreign Affairs
Singapore
06.2023 - 08.2023
- Driving and security assignment from management
- Patrol and conduct inspection on security vendor to ensure safety within MFA vicinity.
- Dispatch of confidential documents and items to other organization such as MHA, ISD, Istana and Parliament.
- Profiling duties when Ministry events are conducted within MFA
- Monitored access control systems to ensure secure premises.
- Conducted regular patrols to identify and mitigate potential security risks.
Youth Guidance Officer
Ministry of Social and Family
Singapore
09.2022 - 06.2023
- Guide at-risk youths to acquire personal mastery in terms of sounds habits and values, structure and self-discipline.
- Plan, implement and review structures, programmes and operations in alignment with MSF Standard of Care
- Instill discipline (firm & fair), comprising both punitive and restorative components.
- Collaborate with other stakeholders to support at-risk youths in their rehabilitation and reintegration to their families and community.
- A member of the response team responsible for quelling riots or any unrests involving at-risk youths residing within the facility
- Conduct security risk assessments on the facility for possible security gaps.
- Providing the leadership team with recommendations to bridge identified gaps.
- Manages, operates and maintains the electronic lock systems within the residential area of at-risk youths
Enforcement Team Lead
Singapore Tourism Board
Singapore
08.2020 - 06.2022
- Manage STB’s appointed enforcement officers
- Conducts training to ensure that appointed officers are equipped with the requisite knowledge to carry out enforcement actions, and that enforcement actions are carried out in accordance to STB’s requirements and established frameworks
- Conduct ground enforcement on breaches of Covid-19 regulations
- Carry out statement recording and evidence gathering
- Administer enforcement actions.
- Put up investigation reports and Statement of Facts
- Handle appeals regarding Notice of Compositions and Closure Notices
- Conduct investigations for complex breaches and recommending appropriate actions to be taken in accordance to Safe Distancing Task Force’s (SDTF) established framework
- Perform operations execution planning for multi-agency operations which may include Singapore Police Force, Ministry of Manpower, National Environment Agency, Singapore Food Agency etc
Protective Security Officer – First Responder Team specialist
Immigration Checkpoint Authority
Singapore
09.2014 - 02.2020
- Assessed and addressed incidents involving road traffic accidents and crime, prioritizing public safety and timely intervention.
- Inspected checkpoints and woodland borders to ensure compliance with safety and security protocols.
- Conducted detailed examinations of vehicles to identify and eliminate potential contraband.
- Conducted thorough analysis of incident reports to uncover underlying trends and root causes.
- Managed daily operations by coordinating communications and monitoring surveillance systems to ensure operational efficiency.
- Delivered comprehensive training on behavior analysis to enhance officer performance.
- Executed x-ray operations with precision and adherence to safety protocols.
Field Supervisor – Cargo Specialist
Immigration Checkpoint Authority
Singapore
09.2014 - 02.2020
- Coordinated and managed ICA officer assignments at former Old Woodlands checkpoint to ensure effective operational coverage.
- Coordinated vehicle entry and exit processes at Singapore borders, ensuring compliance with regulations and safety protocols.
- Executed incident response strategies to mitigate security threats and protect organizational assets.
Police Officer (National Service) – Security Auditor
Airport Police Division
Singapore
09.2012 - 09.2014
- Conduct Inspection on Security Related matters in Changi Airport
- Compliance checks on Security directive legislation
- Patroling Airport changi airport border and vicinity
- Conduct regular security audits including Airline audit and risk assessments to identify weaknesses and implement proactive measures to mitigate risks.
- Ensure Auxiliary Police Officer deployed at access control point and deployments follow the SOP and security directives
- Taking Statement for breaches and findings
- Report writing
- Conduct Red Teaming
- Oversee the development and testing of security procedures to improve efficiency and effectiveness
Logistics Assistant
DHL Ltd
Singapore
01.2012 - 08.2012
- Management of storage premises which includes housekeeping, security and inventory control and management.
- Manages the sending and receiving of shipments .
- Assist in HOTO( Handover & Takeover) from Courier
- Stock taking duties and manages the categorisation of inventories of customers.
- Conducts audits to ensure that operations adhere to established protocols and procedures.
- Conduct clerical duties, including file organization, data input, and mailing.
- Perform administrative functions
Customer Service Officer
Chye Tiam Maintenance
Singapore
01.2010 - 01.2012
- Identify and assess customers' needs and provide necessary assistance
- Provide accurate, valid and complete information by using the right methods/tools to answer passenger's queries
- Ensuring the safety of flight passengers when providing escort services
- Ensuring passengers boarded the flight safely.
- Liaise with airline representative for provision of customer service to passengers
Education
Higher Nitec - Electronics
ITE Simei
Singapore04-2014
Nitec - Electronics
ITE Simei
Singapore04-2012
GCE 'O' Level - undefined
Tampines Secondary School
Singapore01-2010
GCE 'N' Level - undefined
Tampines Secondary School
Singapore01-2009
PSLE - undefined
East View Primary School
Singapore12-2005
Skills
- Behaviour analysis
- Perimeter security
- Incident management
- Teamwork and collaboration
- Critical thinking
- Security camera monitoring
- Situational awareness
- Surveillance
- Crowd control
- Investigations
- Incident reporting
- First aid and CPR
Interests
Read books, Playing soccer
I read different kind of books, non specific to one. I play soccer from time to time
Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
Indonesian
Elementary (A2)
Timeline
Senior Officer, Enforcement
Singapore Tourism Board
06.2025 - Current
Security Officer
Ministry of Foreign Affairs
06.2023 - 08.2023
Youth Guidance Officer
Ministry of Social and Family
09.2022 - 06.2023
Enforcement Team Lead
Singapore Tourism Board
08.2020 - 06.2022
Protective Security Officer – First Responder Team specialist
Immigration Checkpoint Authority
09.2014 - 02.2020
Field Supervisor – Cargo Specialist
Immigration Checkpoint Authority
09.2014 - 02.2020
Police Officer (National Service) – Security Auditor
Airport Police Division
09.2012 - 09.2014
Logistics Assistant
DHL Ltd
01.2012 - 08.2012
Customer Service Officer
Chye Tiam Maintenance
01.2010 - 01.2012
Nitec - Electronics
ITE Simei
GCE 'O' Level - undefined
Tampines Secondary School
GCE 'N' Level - undefined
Tampines Secondary School
PSLE - undefined
East View Primary School
Higher Nitec - Electronics
ITE Simei