Muhammad Iszuwan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Delivery Courier
E JIANG PTE LTD
10.2020 - 01.2021
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Contacted customers to confirm delivery details and locations.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Retail Sales Associate
UNIQLO Co., Ltd.
10.2017 - 12.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Barista
The Coffee Bean & Tea Leaf Pte Ltd
10.2016 - 12.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
No Degree - Electrical Technology (Power & Control)
Institute of Technical Education
Singapore12.2019
No Degree -
Hougang Secondary School
Singapore12.2017
No Degree -
Compassvale Primary School
Sinagpore12.2013
Skills
- Customer Inquiries
- Answering Customer Questions
- Building Customer Loyalty
- Company Guidelines
- Customer Experience
- Customer Needs Assessments
- Teamwork and Collaboration
- Sales Goal Attainment
- Hospitality and Professionalism
- Individualized Instruction
Timeline
Delivery Courier
E JIANG PTE LTD
10.2020 - 01.2021
Retail Sales Associate
UNIQLO Co., Ltd.
10.2017 - 12.2017
Barista
The Coffee Bean & Tea Leaf Pte Ltd
10.2016 - 12.2016
No Degree - Electrical Technology (Power & Control)
Institute of Technical Education
No Degree -
Hougang Secondary School
No Degree -
Compassvale Primary School
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