Muhd Arham
Singapore
Summary
Professional chauffeur with strong focus on passenger safety, punctuality, and exceptional customer service. Skilled in navigating complex routes, managing time efficiently, and maintaining vehicle cleanliness. Known for effective communication, adaptability, and seamless collaboration with clients needs.
Cars I have driven before :
Alphard, Sclass S560 , Bentley Bentayga, Roll Royce Phantom, Bmw 7 Series
Overview
12
12
years of professional experience
1
1
Certification
Work History
Limousine Driver
Black Royale Limousine
07.2018 - Current
- Picked up and dropped off customers promptly as scheduled.
- Responsible for maintaining a professional appearance.
- Maintained the vehicle appearance and cleanliness.
- Provided excellent customer service at all times.
- Maintain professionalism toward every customer at every encounter.
Grab Driver
Grab Pte Ltd
06.2018 - Current
- Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on the road and traffic conditions and managing payments.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Personal Driver
Indonesia Family
12.2023 - 12.2024
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
- Provided safe transportation during inclement weather conditions like snowstorms or heavy rainfalls.
- Engaged in polite conversation when appropriate to encourage passenger comfort.
- Retrieved wheelchairs and other mobility aids for passenger convenience and safety.
Personal Driver / Company Driver
Kanada-Ya
03.2023 - 11.2023
- Maintained vehicle cleanliness and performed routine inspections to ensure reliability.
- Delivered goods efficiently while adhering to safety regulations and company policies.
- Developed strong relationships with clients, enhancing customer satisfaction and service quality.
- Performed daily vehicle inspections before and after trips.
Personal Driver
Poh Tiong Choon
01.2021 - 12.2022
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
- Kept detailed logs of mileage, expenses, and destinations to ensure accurate billing records for clients or employers.
- Assisted clients with luggage or other items, demonstrating excellent customer service skills.
- Collaborated with personal assistants and schedulers to coordinate seamless transportation for executives or VIPs.
Personal Driver
Korea Family
01.2019 - 04.2020
- Ensured timely and safe transportation for clients across various locations.
- Maintained vehicle cleanliness and operational readiness through regular inspections.
- Developed efficient routes, minimizing travel time while maximizing client satisfaction.
- Collaborated with clients to understand specific needs and preferences for each trip.
- Implemented process improvements that enhanced overall driving efficiency and service quality.
- Enhanced client satisfaction by providing timely and efficient transportation services.
Technical Officer, Station Operations Maintenance (EPL)
SMRT Pte Ltd
06.2015 - 06.2018
- Worked in Escalator /Platform /Lift department in the mass rapid train industry. Have experience in Platform System and knowledge of installation handling. The nature of the job is:
- Conduct maintenance activity on Escalators and Platform Screen Doors in timely manner
- Attend to fault calls and ensure service availability of the equipment’s to the public is met
- Conduct preventive/ corrective maintenance works on Escalators and Platform Screen Doors
- Attend to equipment faults to ensure service availability of equipment is met.
- Ensure works are conducted accordingly to Quality Procedures, Work Instructions and Risks Assessments.
- Assist in site investigation and tests.
Technician
GE Aviation
06.2015 - 09.2015
- Worked using different types of machines. The nature of the job is to:
- Operate all types of machines, eg. CNC, EDM, surface grinding
- Perform machining operations
- Complete testing, evaluate and improve quality control processes.
General Technician
SCDF (NS)
08.2013 - 03.2015
- Worked in maintenance department. The nature of the job is to:
- Maintain and service all rescue equipment’s that were sent in from various units.
- Complete testing, evaluate and improve quality control processes.
- Provide feedback on equipment issues to supervisor and manager.
Education
NITEC - Machine technology
Balestier ITE
01.2012
N Level - undefined
Bedok South Secondary School
01.2009
Skills
- Analytical, detailed oriented and has excellent customer service skills Confident, hardworking and effective in dealing with people across all level Worked in many positions in EPL A team player who is able to work independently Possess class 2, 2A, 2B and 3 licenses
- Strong communication skills
- Vehicle maintenance knowledge
- Professional manner
- Clean driving record
- Defensive driving techniques
Certification
Class: 2B / 2A / 2 / 3
Language skills
Spoken and written: English and Malay
Timeline
Personal Driver
Indonesia Family
12.2023 - 12.2024
Personal Driver / Company Driver
Kanada-Ya
03.2023 - 11.2023
Personal Driver
Poh Tiong Choon
01.2021 - 12.2022
Personal Driver
Korea Family
01.2019 - 04.2020
Limousine Driver
Black Royale Limousine
07.2018 - Current
Grab Driver
Grab Pte Ltd
06.2018 - Current
Technical Officer, Station Operations Maintenance (EPL)
SMRT Pte Ltd
06.2015 - 06.2018
Technician
GE Aviation
06.2015 - 09.2015
General Technician
SCDF (NS)
08.2013 - 03.2015
N Level - undefined
Bedok South Secondary School
NITEC - Machine technology
Balestier ITE
National Service
Singapore Civil Defense Force - Completed in March 2015