Dynamic and detail-oriented professional with extensive experience in customer service and teamwork at SATS. Proven ability to maintain high standards of food safety and dining area maintenance while ensuring guest satisfaction. Recognized for strong communication skills and a positive attitude, consistently delivering exceptional service in fast-paced environments.
Hi, I’m
Muhd Aiman
Summary
Overview
6
years of professional experience
Work History
Freelance
Banquet Server
Job overview
- Delivered exceptional service during events, ensuring guest satisfaction and seamless dining experiences.
- Set up and dismantled banquet areas, adhering to venue specifications and safety protocols.
- Assisted in serving food and beverages, maintaining high standards of presentation and quality.
- Collaborated with kitchen staff to coordinate timely meal delivery and address dietary needs.
- Maintained cleanliness and organization of service areas, contributing to overall event efficiency.
- Engaged with team members to improve service workflows and enhance guest experiences.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
Singpost
Picker Packer
10.2025 - Current
Job overview
- Operated warehouse equipment to efficiently pick and pack items for distribution.
- Ensured accurate labeling and documentation of all outgoing shipments.
- Collaborated with team members to maintain organized and clean work areas.
- Adhered to safety procedures while handling products and equipment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
SATS
Food Preparation Worker
01.2021 - 10.2023
Job overview
- Prepared ingredients by chopping, slicing, and measuring to ensure consistency in food quality.
- Operated kitchen equipment safely and efficiently to maintain a clean and organized workspace.
- Followed food safety protocols to prevent contamination and ensure compliance with health regulations.
- Assisted in inventory management by tracking supplies and notifying supervisors of shortages.
- Collaborated with team members to streamline food preparation processes and enhance service speed.
- Maintained cleanliness of workstations and equipment, adhering to sanitation standards.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Packaged and stored food products following proper handling and preservation methods.
SATS
Warehouse Worker
01.2021 - 10.2023
Job overview
- Maintained accurate inventory records using warehouse management systems.
- Conducted regular safety checks and adhered to safety protocols to minimize risks.
- Assisted in loading and unloading shipments, ensuring proper handling of materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
Don Don Donki
Retail Worker
07.2023 - 09.2023
Job overview
- Assisted customers with product selection and inquiries.
- Processed transactions accurately and efficiently at point of sale.
- Organized merchandise displays to enhance customer experience.
- Maintained cleanliness and organization of sales floor and stockroom.
- Collaborated with team to ensure inventory accuracy and availability.
- Resolved customer complaints in a professional and timely manner.
- Monitored stock levels and communicated reordering needs to management.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Hisense
Delivery Partner
05.2022 - 12.2022
Job overview
- Coordinated timely deliveries, ensuring adherence to scheduled routes and customer expectations.
- Communicated effectively with dispatch to resolve delivery issues and optimize logistics.
- Maintained accurate records of deliveries and customer interactions to support quality assurance.
- Adapted to changing schedules and priorities, demonstrating flexibility in fast-paced environment.
AVON
Aircraft Cleaner
01.2021 - 01.2022
Job overview
BURGER KING
Cashier
01.2020 - 07.2020
Job overview
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to ensure compliance with safety standards.
- Assisted customers with inquiries, providing excellent service to enhance their dining experience.
- Handled cash, credit, and digital payments accurately, ensuring smooth transaction flow.
Education
ITE CENTEALSingapore
No Degree from Retail Services
University Overview
Skills
Clear communication
Timeline
Picker Packer
Singpost
10.2025 - Current
Retail Worker
Don Don Donki
07.2023 - 09.2023
Delivery Partner
Hisense
05.2022 - 12.2022
Food Preparation Worker
SATS
01.2021 - 10.2023
Warehouse Worker
SATS
01.2021 - 10.2023
Aircraft Cleaner
AVON
01.2021 - 01.2022
Cashier
BURGER KING
01.2020 - 07.2020
Banquet Server
Freelance
ITE CENTEAL
No Degree from Retail Services