Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammed Fariq Haqeel Bin Mohammed Irwan

Summary

Dynamic Baker and Promoter from Sugarpops.sg, renowned for elevating bakery sales through creative seasonal recipes and effective social media promotion. Excelled in food safety and sanitation, alongside exceptional customer service, contributing to significant online engagement increases. Demonstrated adeptness in dough handling and team motivation, ensuring high-quality product delivery and surpassing sales targets.

Overview

3
3
years of professional experience

Work History

Baker and Promoter

Sugarpops.sg
03.2022 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Created appealing displays to showcase products in bakery.
  • Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
  • Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
  • Increased customer satisfaction with friendly and efficient service.
  • Maintained cleanliness and organization in baking area, meeting health and safety standards.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Packaged finished products for sale.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Replenished bakery items in display cases.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
  • Motivated team members to meet and exceed sales targets.

Education

Diploma in Early Childhood Development Education

Temasek Polytechnic
Tampines

Skills

  • Active listener
  • Food safety and sanitation
  • Cleanliness standards
  • Adaptive and creative
  • Dough handling
  • Management
  • Product presentation
  • Pastry preparation
  • Holiday baking
  • Chocolate tempering
  • Recipe-based cooking
  • Kitchen sanitation management
  • Food handling standards
  • Baking
  • Time management abilities
  • Sales Techniques
  • Prepare orders
  • Serve customers

Languages

English
Intermediate (B1)
Malay
Upper intermediate (B2)

Timeline

Baker and Promoter

Sugarpops.sg
03.2022 - Current

Diploma in Early Childhood Development Education

Temasek Polytechnic

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Muhammed Fariq Haqeel Bin Mohammed Irwan