MUHAMMAD AMIN
Singapore
Summary
Motivated commerce graduate with strong analytical skills and a passion for marketing. Effective communicator with experience in developing strategies to enhance brand visibility and engagement. Eager to apply knowledge and enthusiasm to contribute to a dynamic marketing team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telemarketer
Lumens Pte Ltd
11.2024 - 12.2024
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily cold calling and outreach to build sales pipeline.
- Informed current and prospective customers of promotions and new or upgraded products.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Qualified leads and set up customer appointments for outside sales team.
Dog Daycare & Puppy Buddy, Hello Human
11.2023 - 01.2024
- Responsible for caring for dogs, cleaning their living areas, and providing activities playtime
- Assisted in cleaning cages, exercising puppies, feeding them, and occasionally taking videos for social media
Store Assistant
DSV Solutions Pte. Ltd.
06.2022 - 08.2022
- Responsible for picking, packing, and sorting orders accurately and efficiently in a warehouse setting
- Works collaboratively to meet production targets and ensure timely shipment of goods
- Maintains a keen attention to detail to ensure orders are processed accurately and promptly
- Works collaboratively with team members to meet daily production goals
Event Runner
Vaccination Centre
02.2021 - 04.2021
- Responsible for efficiently registering individuals for COVID-19 vaccination appointments
- Ensures accurate documentation and verification of personal information
- Provides clear and courteous communication to guide individuals through the registration process
- Works collaboratively with healthcare professionals to maintain smooth operations and adherence to vaccination protocols
Customer Service Officer
StarShield
01.2020 - 07.2020
- Delivers exceptional service in a gadget shop, assisting customers with inquiries, purchases, and ensuring satisfaction
- Resolves issues promptly, maintains product knowledge, and supports sales goals through effective teamwork
Brand Ambassador
Ready to Travel by SATS
12.2018 - 10.2019
- Responsible for promoting and driving downloads of an app to meet specified quotas
- Engages with potential users through various channels to generate interest and encourage downloads
- Tracks and analyzes promotional efforts to optimize performance and achieve targets
Education
Bachelor of Business - Marketing And Web Communications
MURDOCH UNIVERSITY
Singapore08-2026
Diploma - Commerce (Business Administration)
KAPLAN HIGHER EDUCATION ACADEMY
02.2022
Skills
- Strong written and verbal communication skills
- Presentation abilities
- Creative thinking
- Team player
- Customer engagement
- Customer service
- Data entry
- Goal oriented
- Attention to detail
- Results-driven
- Product knowledge
- Appointment scheduling
- Flexibility
- Adaptability
- Ability to manage changing priorities
- Ability to work in fast-paced environments
Languages
ENGLISH
MALAY
Awards
- Hotel Clover Internship Programme (2017)
- Good Academic Performance Award Bronze (2016)
- Academic Improvement Award (2016)
- Young Engineer Award Bronze (2015)
Certification
- Crafting Online Advertising Business Strategies
- Communicating and Influencing
Timeline
Telemarketer
Lumens Pte Ltd
11.2024 - 12.2024
Dog Daycare & Puppy Buddy, Hello Human
11.2023 - 01.2024
Store Assistant
DSV Solutions Pte. Ltd.
06.2022 - 08.2022
Event Runner
Vaccination Centre
02.2021 - 04.2021
Customer Service Officer
StarShield
01.2020 - 07.2020
Brand Ambassador
Ready to Travel by SATS
12.2018 - 10.2019
Diploma - Commerce (Business Administration)
KAPLAN HIGHER EDUCATION ACADEMY
- Crafting Online Advertising Business Strategies
- Communicating and Influencing
Bachelor of Business - Marketing And Web Communications
MURDOCH UNIVERSITY
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