Muhammad Syafiq Rohaizad

· Checked aircraft configuration and registration to ensure well planned and maximize quantity of cargo to fit the layout of the aircraft floor plan.

· Enhanced shipping efficiency by streamlining freight processes and implementing time-saving strategies by planning cargo on different flights and destination.

· Checked export documentation to determine cargo contents and classified goods into different allocation based on cargo requirement.

· Ensure aircraft ventilation fit for AVI, perishables and DG.

· Examined cargo and freight shipments to check goods' condition when required.

· Provided ongoing support to customers, ensuring their continued success to load shipment on the aircraft.

· Developed strong relationships with key stakeholders and trust between customers and the team to foster loyalty and encourage repeat business.

· Mentored junior team members, contributing to their professional growth and overall team success.

· Observed and tracked consignments to verify timely deliveries and accurate invoicing.

· Assisted sales teams by creating compelling rates that effectively showcased the value of our solutions.

· Monthly booking on iCargo to secure full space allocation for upcoming shipments.

· Complete daily and monthly reports to provide to HQ counterpart on the progression of the shipments.

• Facilitate clear communication with delivery team to confirm goods delivered accurately.
• Proactively followed up with customers to ensure the shipment arrives in time before aircraft acceptance closes.
• Examined products for imperfections and defects.
• Ensure goods received in proper packaging and condition.
• Followed safety protocols while handling hazardous materials.
• Weighed products prior to shipment to confirm accuracy.
• Assisted in ensuring dimensions, weight and quantity of cargo tallies with manifest.
• Coordinate to ensure shipments are allocated to the correct location.
• Maintained accurate documentation of product inspections, ensuring traceability and compliance with regulatory standards.
• Served as a subject matter within the organization to facilitate the audits carried out in the warehouse.

• Performed daily inspections on switches.
• Communicated with train dispatchers to obtain and adjust directions.
• Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
• Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards.
• Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
• Operated train controls to maintain proper speed limits, resulting in a safe travel experience for passengers.
• Managed daily train operations, adhering to strict schedules and regulatory requirements.

• Loaded and unloaded trucks with customer possessions or merchandise weighing up allocated weight.
• Maneuvered items carefully through narrow hallways and doorways to prevent damage.
• Followed verbal and written instructions to properly move and ship products.
• Followed safety protocols to prevent accidents and injuries.
• Managed time effectively, ensuring that all tasks were completed within allotted schedules while maintaining attention to detail.
• Maintained clean, orderly work environment free of hazards.