Muhammad Shukran Shah Bin Abdullah
Singapore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Bouncer
Taal Hindi Lounge
01.2024 - Current
- Checked IDs and closely examined patrons' faces to verify age.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
- Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
Retail Sales Associate
Pet Lovers Centre
02.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Container Lashing Specialist
HiapTong
01.2021 - 10.2022
- Reduced damage incidents by handling cargo carefully and following established guidelines for fragile items.
- Streamlined the unloading process for faster turnaround times, leading to increased productivity.
- Participated in regular performance evaluations, seeking opportunities to further develop skills and contribute to the team''s success.
Restaurant Waiter
Roys Et Vous
02.2018 - 12.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Server
Attica
01.2017 - 12.2017
- Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced nightclub environment
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.se
Barista
Coffee Bean & Tea Leaf
10.2016 - 5 2017
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
Barista
Starbucks
12.2014 - 04.2015
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Proven ability to learn quickly and adapt to new situations.
Education
Mechanical Engineering, Singapore
ITE WEST
Singapore, Null, Singapore 04.2001 -
Skills
- Problem-Solving
- Critical Thinking
- Flexibility
- Communication
- Teamwork
Goals
I'm seeking to gain more knowledge and stability in my career prospect, gaining more knowledge and widen my experience and skills and be more effective and productive in any form of ways. I would like to grow by learning new experience that will enhance my capabilities as a person
Key Qualifications
- Customer service
- Communication
- Integrity
- Willingness to learn
- Time management
Hobbies
i love playing games in my free time because it takes the stress out of work.
Timeline
Bouncer
Taal Hindi Lounge
01.2024 - Current
Retail Sales Associate
Pet Lovers Centre
02.2023 - 08.2023
Container Lashing Specialist
HiapTong
01.2021 - 10.2022
Restaurant Waiter
Roys Et Vous
02.2018 - 12.2018
Server
Attica
01.2017 - 12.2017
Barista
Coffee Bean & Tea Leaf
10.2016 - 5 2017
Barista
Starbucks
12.2014 - 04.2015
Mechanical Engineering, Singapore
ITE WEST
04.2001 -
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