Muhammad Shahrul Rizal Bin Sabari
Blk 813A Chua Chu Kang Ave 7
Summary
Dedicated worker with 8 years of experience handling in diverse environments, proven ability with maintaining smooth operations under intense pressure, multitasking and attention to detail. Experienced with handling customers complaints, monitoring vessel movements. Eager to use skills as a Shipping Agent to ensure smooth and efficient operations.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
8
8
years of professional experience
Work History
Boat Operations Manager
Les Star Pte Ltd (New Owner)
08.2022 - 07.2024
- Assisted in daily operations, ensuring adherence to safety protocols and operational standards.
- Supported team by organizing workflow processes for maximum efficiency and productivity.
- Documented process workflows, contributing to the development of standard operating procedures (SOPs).
- Engaged in problem-solving initiatives, identifying areas for improvement within daily operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Boat Coordinator
Les Star Pte Ltd (Old Owner)
03.2021 - 08.2022
- 1. Handling client complaints calmly and professionally, resolving customer issues in a timely manner.
- 2. Familiar with variousvessel anchorage points in Singapore
- 3. Monitoring of orders and tracking of vesselsunderpressure.
- 4. Providing timely updates to shipping agents/ boat captains to board vessels.
- 5. Handling of CTM,oil/lube samples.
- 6. Assisting with changing of on-signers and off-signers of crews.
Able Bodied Seaman
Ang Kok Meng
04.2016 - 02.2021
- Collaborated with crew to execute cargo handling procedures, maximizing efficiency and minimizing delays.
- Implemented best practices for environmental compliance during waste disposal processes, promoting sustainability initiatives.
- Loading and unloading of cargo
Education
N Level -
Zhenghua Secondary School
Singapore12-2009
Storeman - Army-LCP
National Service
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
Timeline
Boat Operations Manager
Les Star Pte Ltd (New Owner)
08.2022 - 07.2024
Boat Coordinator
Les Star Pte Ltd (Old Owner)
03.2021 - 08.2022
Able Bodied Seaman
Ang Kok Meng
04.2016 - 02.2021
N Level -
Zhenghua Secondary School
Storeman - Army-LCP
National Service
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