Muhammad Shahrul Nizam Bin Saadan
Tampines
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Senior Operations Executive
Regent Logistics Pte Ltd
05.2024 - 10.2024
- Lead the Handling Medication project, collaborating with key stakeholders from Changi General Hospital, Alexandra Hospital, and other public health institutions.
- Strategically plan and optimize daily routes for drivers to ensure timely and efficient medication delivery.
- Supervise a diverse team of executives, customer service representatives, supervisors, and drivers, fostering a collaborative work environment.
- Monitor and manage Key Performance Indicators (KPIs) set by management to ensure project goals are met.
- Address and resolve all complaints and issues promptly to maintain high service standards and customer satisfaction.
- Drove continuous improvement efforts across all aspects of business operations, fostering an environment of innovation and excellence.
- Oversaw budget development and cost control measures, ensuring alignment with corporate objectives while maximizing profitability.
Operations Lead
Urbanfox Pte Ltd
08.2012 - 03.2024
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Planned operations and activities and led projects.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.
- Assisted in the development of long-term strategic plans, aligning operational goals with overarching company objectives.
Education
Diploma in Commerce - Logistics And Supply Chain Management
Kaplan Higher Education Institute Pte Ltd
Central, Singapore04-2022
Skills
- Operational excellence
- Coaching and mentoring
- Cross-functional team coordination
- Organizational development
- Logistics management
- Team leadership
- Operations management
- Transportation management
Timeline
Senior Operations Executive
Regent Logistics Pte Ltd
05.2024 - 10.2024
Operations Lead
Urbanfox Pte Ltd
08.2012 - 03.2024
Diploma in Commerce - Logistics And Supply Chain Management
Kaplan Higher Education Institute Pte Ltd
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