MUHAMMAD SABRI BIN JOHARI
Summary
- Driven by a passion for excellence, I leveraged ISO 9001 knowledge and team leadership at RICHPORT TECHNOLOGY PTE LTD to spearhead quality improvements, achieving significant enhancements in supply chain reliability and product quality. My expertise in continuous improvement and relationship building has consistently surpassed performance targets, fostering a culture of excellence and collaboration.
- Thorough Quality Engineer adept at performing quality inspections and identifying root causes for non-conforming material issues. Hardworking and meticulous with a passion for continuous improvement.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
CUSTOMER QUALITY ENGINEER
RICHPORT TECHNOLOGY PTE LTD
107 NEYTHAL ROAD 68595
12.2019 - Current
- Evaluated supplier performance through regular audits and assessments, fostering continuous improvement partnerships that resulted in improved overall supply chain reliability.
- Enhanced product reliability through thorough testing and validation processes.
- Implemented preventive measures based on lessons learned from past failures, proactively addressing potential risks before they could manifest into customer-facing issues.
- Identified root causes of quality concerns, implementing corrective actions to prevent recurrence.
- Consistently met or exceeded annual performance targets for key quality metrics, contributing to the overall success of the business.
- Contributed to company-wide continuous improvement initiatives by sharing best practices and collaborating with colleagues on cross-functional projects aimed at improving overall product quality levels.
- Served as a liaison between engineering, manufacturing, and customers when addressing complex technical issues related to product quality.
- Reduced manufacturing defects by implementing robust quality control measures.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Maintain QMS as per ISO 9001:2015 & AS9001
- Work with cross functional group to close 8D/CAR
- Complete first article inspection for customer in providing review for new product item.
- Maintaining appropriate records and specification procedures/document
- Responsible to review part compatible with Richport capability
- Identify, maintain, co-ordinate calibration procedures
- Document preparation such as Certificate of Conformity (COC), Checklist, QC report, Final Article Inspection (FA) report, Root Cause Analysis, Return Merchandise Authorization (RMA)
- Documented testing procedures for developers and future testing use.
- Effectively prioritized workload based on criticality of open issues, driving resolution efforts towards those with the highest potential impact on customer satisfaction levels.
- Developed comprehensive documentation for standardized procedures, ensuring consistent adherence to quality protocols across the team.
- Optimized inspection processes, reducing time spent on identifying non-conforming products without compromising accuracy or effectiveness.
- Facilitated regular training sessions on best practices for maintaining high-quality standards throughout the organization.
- Collaborated with suppliers to improve component quality, minimizing production downtime due to defective parts.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Coordinated with quality control staff to complete inspections.
- Supported quality team members during corrective action updates.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Streamlined communication with cross-functional teams to ensure consistent product quality standards.
QA Engineer
ACP Metal Finishing Pte Ltd
6 Joo Koon Circle 629037
03.2012 - 10.2019
- Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Enhanced software quality by developing and implementing comprehensive testing strategies.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Maintaining and ensure the company meet the standard of ISO 9001, AS 9001, NADCAP & FAA
- Focusing on repair & overhaul of aerospace parts meeting the overhaul
- Certify complete product before delivery under CAAS & FAA regulatory.
Education
No Degree - Air Worthiness Regulatory (M10)
Air Transport College
SeletarNo Degree - Human Factor (M09)
Air Transport College
SeletarNo Degree - Fluorescent Penetrant Inspection (NAS410)
G-Mech
No Degree - Magnetic Particle Inspection (NAS410)
G-Mech
No Degree - Aerospace Engineering
ITE College West Balestier
BalestierNo Degree - Internal Auditor
2M Quality Management
Skills
- ISO 9001 Knowledge
- Training and mentoring
- Customer Focus
- Documentation Review
- Quality Management Systems
- Six Sigma Methodologies
- Process Control
- Customer Service
- Multitasking and Organization
- Team Collaboration
- Team Leadership
- Quality processes
- Decision-Making
- Relationship Building
- Inspection Processes
- Quality improvement plans
- Continuous Improvement
- Root cause identification
- Materials Inspection
- Process change documentation
- Failure Investigation and Analysis
- Lean Manufacturing Tools
- Inspection methods
- Engineering support
- Process Mapping
- ISO 9000 standards
- Non-Destructive Testing
- Technical Writing
- Lean Six Sigma
- FMEA Certification
Timeline
CUSTOMER QUALITY ENGINEER
RICHPORT TECHNOLOGY PTE LTD
12.2019 - Current
QA Engineer
ACP Metal Finishing Pte Ltd
03.2012 - 10.2019
No Degree - Air Worthiness Regulatory (M10)
Air Transport College
No Degree - Human Factor (M09)
Air Transport College
No Degree - Fluorescent Penetrant Inspection (NAS410)
G-Mech
No Degree - Magnetic Particle Inspection (NAS410)
G-Mech
No Degree - Aerospace Engineering
ITE College West Balestier
No Degree - Internal Auditor
2M Quality Management