Muhammad Ruzaini

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Built strong relationships with customers through positive attitude and attentive response.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Liaised with various DOA and vendors for the Avionics upgrade (Glass Cockpit Upgrade) on different aircrafts type.
• Assisted in setting up the organisation to have proper structure such as implementing the rules, regulations, procedures, etc.
• Performed and certified aircraft maintenance duties on various aircraft type.

• Performed and certified aircraft base maintenance on Airbus A319/A320/A321.
• Carried out SBs, ADs, Periodic Inspections and Avionics modifications.
• Coordinated closely with scheduling department, prioritizing tasks based on urgency to ensure minimal impact on flight operations.
• Proactively communicated with Tech-Rep Customers, Lessors and Lessees during projects.
• Capable of multi-tasking several Aircraft Projects.
• Worked with various departments to ensure Aircraft met the delivery date.
• Demonstrated strong leadership skills while overseeing a team of technicians, providing guidance, support, and mentorship as needed.

• Assisted the LAE in carrying out Inspection and troubleshooting.
• Assisted in the maintenance task and carried out SB/ADs.
• Assisted in demanding spares and proper documentations.

Studied in a SAR-147 Training Orginasation.