Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Muhammad Rizal Supatmen

Muhammad Rizal Supatmen

Singapore

Summary

Having years of experience working in hotel security line and currently doing patient service in a hospital. Passionate in learning and gaining new knowledge and a very self driven, self discipline employee.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Fleet Management Executive

Singapore Post Limited
02.2024 - Current
  • Arrange vehicles repairs
  • Data Analysis of mileage
  • Optimizing efficiency while minimizing costs and risk
  • PR/PO
  • Manage SPDN software resetting
  • Requesting for quotations
  • Creating new driver/rider in the system
  • Adding in new vehicle in system
  • Expenditure (Monthly)
  • Response to Customer Service feedback


Patient Service Officer

Parkway Shenton
08.2021 - 02.2024
  • Combining the roles of Medical Receptionist and Patient Services Officer/Secretary.
  • Provide frontline customer service by scheduling appointments and patient registration, billing and etc.
  • Submission and processing of Medisave/PMI or insurance claims whenever needed
  • Liaises with insurance companies and corporate companies regarding 3rd party billing
  • Managing patients' enquiries via phone, email, or SMS
  • Handle all administrative and ad-hoc duties like maintenance and filing of patient case notes, processing invoices and payment collection, booking of referral appointments

Safety Security Officer

Hotel G Singapore
11.2017 - 08.2021
  • Secures premises and personnel by patrolling property, and monitoring surveillance equipment, and access points.
  • Investigates security breaches, incidents, and other alarming behavior.
  • Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents

Safety Security Officer

Big Hotel
11.2014 - 11.2017
  • Security officers are a living, breathing line of defense for businesses and their surroundings against external threats, intrusion, and circumstantial vulnerabilities.
  • Completes reports by recording observations, information, occurrences, and surveillance activities.
  • Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours

Education

GCE N Level -

Yusof Ishak Secondary School
12.2009

Skills

  • Data Analysis
  • Computer Skills
  • Teamwork
  • Office Administrative
  • Customer Service

Certification

  • Year 2022 - POLWEL
  • Manpower Planning
  • Year 2021 - SHATEC
  • Provide Workplace Safety and Security
  • Year 2020 - NTUC Learning Hub
  • Advance Certificate in Workplace Safety and Health
  • Administer WSH Policy
  • Coordinate Implementation of Emergency Preparedness and Response Plans
  • Coordinate WSH Management System with Legal Compliance
  • Facilitate Effective Communication and Engagement at the Workplace
  • Identify WSH Hazards and Implement Control Measures
  • Induct Security Personnel
  • Investigate and Report WSH Incidents
  • Measure, Monitor and Report WSH Performance
  • Perform Supervisory Duties within Legal Framework
  • Promote WSH Culture Development
  • Solve Problems and Make Decisions at Supervisory Level
  • Supervise Workplace Safety and Heath in Process
  • Year 2019 - POWEL
  • Recognise Terrorist Threats
  • Year 2019 - TECS
  • Respond to Fire Incident in Workplace
  • Year 2018 - POLWEL
  • Assess and Address Security Risks
  • Manage Disorderly Conduct and Threatening Behaviour
  • Generate Basic Security Equipment
  • Supervise Security Officers

Timeline

Fleet Management Executive

Singapore Post Limited
02.2024 - Current

Patient Service Officer

Parkway Shenton
08.2021 - 02.2024

Safety Security Officer

Hotel G Singapore
11.2017 - 08.2021

Safety Security Officer

Big Hotel
11.2014 - 11.2017

GCE N Level -

Yusof Ishak Secondary School

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Muhammad Rizal Supatmen