Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Qamarul Arifin Bin Yusri

Nil

Summary

Dynamic professional with a strong background in public safety and customer service, honed at Certis Cisco and Shangri-La's Rasa Sentosa Resort & Spa. Demonstrated leadership and integrity while conducting security checks and enhancing guest experiences. Skilled in surveillance techniques and multitasking, ensuring safety and satisfaction in high-pressure environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Auxiliary Police Officer

Certis Cisco
10.2017 - 05.2025
  • Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
  • Participated in ongoing training sessions, enhancing personal skills and knowledge relevant to auxiliary policing duties.
  • Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
  • Served as a visible deterrent for criminal activity by establishing a visible presence within communities while on patrol.
  • Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.

Concierge

Shangri-La's Rasa Sentosa Resort & Spa
11.2016 - 11.2017
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

High School Diploma -

Republic Polytechnic Singapore
04-2023

No Degree -

Institute Of Technical Education
04-2014

Skills

Self-discipline

Timeline

Auxiliary Police Officer

Certis Cisco
10.2017 - 05.2025

Concierge

Shangri-La's Rasa Sentosa Resort & Spa
11.2016 - 11.2017

High School Diploma -

Republic Polytechnic Singapore

No Degree -

Institute Of Technical Education
Muhammad Qamarul Arifin Bin Yusri Nil