Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muhammad Nur Raihan Bin Johari

Muhammad Nur Raihan Bin Johari

Summary

I have always had an interest in human interactions. I see myself doing well conversating with others and I also strongly believe that I should always refine how I send my message out to others

I love to expand and most importantly enhance my current interpersonal skills while also finding out new ways to further improve how I can better present myself while building better confidence

I have always been working towards owning a business and, as I had more exposure with various characters and backgrounds, throughout these years, I had discovered how important it was to be diplomatic yet just.

My goals are:

Learning how to build long term rapport with customers and attract returning customers for company's positive reputation.

To study common customer problem, worries and needs and finding the best approach to resolve them

Improve existing communication and social skills and how to deliver my message more clearly and fluently without stuttering or stumbling my words around.

I hope that my work experience and skillset are a valuable asset to Artyzen hotel and I would love to contribute to your company

Overview

3
3
years of professional experience

Work History

Police Coast Guard Officer (NS)

.
11.2023 - 02.2025

• Protect, detect and detering crime in Singapore Territorial Waters

• Patrol sea and land, focusing on stopping potential threats on the sea and coastline of Singapore.


Team Leader

Name: Chisty Syed Mohd Fareez

Title: ASP

Email: Chisty_Syed_Mohamed_Fareez@spf.gov.sg

Contact info: 9857 7409

Customer Service Assistant(Internship)

.
12.2021 - 02.2022
  • Answered customer questions about product availability and suitability.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service and providing needs.

Education

NITEC - School of Business & Services

INSTITUTE OF TECHNICAL ENGINEERING COLLEGE EAST
10 Simei Ave, Singapore 486047
12.2022

Ping Yi Secondary School -

Ping Yi Secondary School
61 Chai Chee St, Singapore 468980
12.2020

Ngee Ann Primary School -

Ngee Ann Primary School
344 Marine Ter, Singapore 449149
2016

Skills

  • Good verbal and written communication
  • Customer service
  • Cash handling
  • Phone and email etiquette
  • Fluent in English language
  • Continuous improvement
  • Public speaking
  • Basic computer literacy (Excel, Gmail)
  • Basic knowledge in Mandarin, Japanese and Korean (familiar with common words and grammar, not conversational)

Timeline

Police Coast Guard Officer (NS)

.
11.2023 - 02.2025

Customer Service Assistant(Internship)

.
12.2021 - 02.2022

NITEC - School of Business & Services

INSTITUTE OF TECHNICAL ENGINEERING COLLEGE EAST

Ping Yi Secondary School -

Ping Yi Secondary School

Ngee Ann Primary School -

Ngee Ann Primary School
Muhammad Nur Raihan Bin Johari