Muhammad Nur Khalis Bin Rashid

• Oversaw daily operations to ensure a smooth flow of service during peak hours.
• Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
• Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
• Resolved customer complaints involving food or beverage quality and service.
• Established positive rapport with guests through exceptional communication skills and personalized service offerings.
• Managed inventory effectively, reducing waste and optimizing stock levels.

• Streamlined internal processes through diligent organization and efficient time management skills.
• Handled sensitive client information with discretion, adhering strictly to confidentiality policies at all times.
• Utilized advanced financial modeling tools for accurate investment projections and risk assessments.
• Cleared M5,M9,M9A,HI papers
• Financial Planning background concepts income,expenses, assets, liabilities, and risk tolerance -wealth accumulation/management
• Investment Management - Asset allocation, investment selection and portfolio management-Stocks,bonds, mutual funds,ETFs to achieve financial goals while managing risk tolerance.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
• Ensuring safe receipt, retrieval and dispatching of goods.
• Compliance to internal standard operating procedures during delivery
• Reporting to immediate reporting manager when encountering problems in day-to-day operations

Technician(4 months-January 2021 to April 2021)

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Quality Control(12 months May 2021 to April 2022)

• Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
• Maintained quality documentation and records for conformance with relevant standards.
• Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
• Reduced product defect rates through meticulous analysis of production data, identifying trends, and implementing targeted improvements.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
• Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
• Quickly addressed any spills or accidents on the restaurant floor, maintaining a safe environment for all patrons.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

• National Service (Army) : 2016-2018
  >BMT Training Phase(3 SIR , PTP Leadership Batch)
  Achievement :
  -Top 10 Recruit in Platoon (4th Overall)
  -Best Recruit in Section
  -Posted to SCS/SWAS to continue Sgt Training
  
  >SCS/SWAS Training Phase
  Achievement :
  -Combat Skills Badge (CSB)
  -Marksman Badge
  -Completed Specialist Cadet Course , (31/17 cohort)
  
  >BMTC School 2 , Ninja Company (2017-2018)
  Achievement :
  -Section Commander: 03/17 PTP & 01/18 (Pes C) Batch
  -Platoon Sergeant: 02/18 (Pes C) & 03/18 (Pes C) Batch
  -Mentor incoming Platoon Sgt for 04/18 (Pes C ) Batch
  -Received 2 SSMC (School Sergeant Major Coin ) Award (2017 & 2018)
  -Certificate of Participation for 27th Asean Armies Rifle Meet (AARM) ,2017

• Providing all necessary support to sales team to assure meeting quarterly and annual sales revenue quotas
• Maintained a safe working environment by adhering to industry safety standards and protocols.
• Discovering customer requirements
• Presenting and demonstrating technical solutions
• Proposing competitive differentiators

• Perform scheduled preventive maintenance (PM) and calibration on a timely basis
• Assist Engineers in the installation and hook-up of new equipment
• Trouble-shoot equipment-related issues and minimize equipment downtime
• Assist in implementing process improvement projects
• Participate in QIT programs to improve productivity and output quality of the Module, and constantly monitor and feedback to Engineers to improve performance of equipment to meet Module objectives
• Maintain good housekeeping in the production area, ensuring good safety practice and also safe custody of tools, equipment and other properties belonging to the Module