Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Idris Bin Abran

Summary

Experienced with persuasive communication, critical for effective telemarketing. Utilizes customer relationship management skills to foster client trust and engagement. Track record of achieving sales targets by overcoming objections and delivering tailored solutions.

Professional communicator with strong ability to engage customers and drive sales. Skilled in persuasive communication, active listening, and handling objections effectively. Team player focused on achieving results and adapting to changing priorities. Reliable, goal-oriented, and efficient in managing time and meeting targets.

Overview

4
4
years of professional experience

Work History

Telemarketer

Insurance Company
12.2019 - 05.2020

- Conducted outbound calls to promote insurance products.

- Engaged potential customers and provided information on services.

- Assisted in scheduling appointments for sales representatives.

Sales Advisor

Water Filter Company
07.2019 - 11.2019

- Advised customers on water filter products and services.

- Developed and maintained strong customer relationships.

- Achieved sales targets through effective communication and product knowledge.

Sales Assistant

Retail Store
07.2016 - 11.2018

- Assisted customers with product selection and inquiries.

- Maintained store appearance and inventory levels.

- Provided excellent customer service to enhance shopping experience.

Education

Diploma In Business Management -

Cybernetics International College of Technology
Taman Maluri
10.2016

SPM -

SMK Taman Selayang
Taman Selayang
12.2012

Skills

  • Customer engagement
  • Negotiation and persuasion
  • Verbal and written communication
  • Complaint resolution
  • Attention to detail
  • Stress tolerance
  • Negotiation

Languages

English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)

Timeline

Telemarketer

Insurance Company
12.2019 - 05.2020

Sales Advisor

Water Filter Company
07.2019 - 11.2019

Sales Assistant

Retail Store
07.2016 - 11.2018

Diploma In Business Management -

Cybernetics International College of Technology

SPM -

SMK Taman Selayang
Muhammad Idris Bin Abran