Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Nazri Sulaiman

Summary

Dynamic delivery professional with a proven track record at Lalamove, excelling in route optimization and customer satisfaction. Skilled in careful parcel management and effective communication, I consistently enhance service quality and reliability. My proactive approach and advanced planning abilities have led to increased positive feedback and timely deliveries.

Overview

7
7
years of professional experience

Work History

Delivery Rider

Lalamove
01.2024 - Current
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Delivery Courier

Ninja Van
01.2018 - 11.2023
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Delivery Driver Assistant

IKEA Tampines
06.2020 - 11.2020
  • Assisted driver in completing required documentation such as proof of delivery forms or incident reports when needed.
  • Supported driver in navigating routes, utilizing GPS technology to ensure accuracy and timeliness.
  • Improved delivery efficiency by assisting driver with loading and unloading tasks.
  • Maintained clean, orderly work environment free of hazards.

Education

No Degree -

Yio Chu Kang Secondary School
12-2004

Skills

  • Installation of furniture and electrical systems
  • Route navigation
  • support vehicle operation
  • Skilled in careful parcel management
  • Reliability and punctuality
  • Basic mechanical skills
  • Load securing techniques
  • Positive attitude
  • Loading and unloading
  • Safe driving record
  • Advanced planning
  • Verbal and written communication

Timeline

Delivery Rider

Lalamove
01.2024 - Current

Delivery Driver Assistant

IKEA Tampines
06.2020 - 11.2020

Delivery Courier

Ninja Van
01.2018 - 11.2023

No Degree -

Yio Chu Kang Secondary School

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Muhammad Nazri Sulaiman