Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Muhammad Nasser Bin Bahhari

Muhammad Nasser Bin Bahhari

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Operations Executive

Lucid Exp Pte Ltd
04.2023 - Current
  • Responsible for managing staff, including onboarding, planning and deploying manpower, training and maintaining team morale
  • Manage operations budget, including forecasting, purchasing of on-ground logistics and tracking expenses
  • Manage and recruit a team of up to 30 operational staff for the new Experience
  • Ensure delivery of excellent guest experiences and cleanliness of the space
  • Create operational handbooks and policies to establish quality control standards
  • Manage on-ground feedback from both guest and operational staff
  • Act as a liaison between the HQ and operational staff, providing regular updates and
    progress reports
  • Collaborate with Design team to integrate operational needs into the Experience

Procedural Supervisor

Ministry Of Health
03.2020 - 04.2023
  • My role includes performing oral, mid-turbinate or nasopharyngeal swab
  • Will also assist with the preparation of specimen collection as well as administrative and operational aspects of the swab process
  • Its our duty to comply with strict infection control measures and are required to wear personal protective equipment and N95 mask during duty.
  • Worked well in a team setting, providing support and guidance.

Production Executive

Wildfire Entertainment
01.2017 - 01.2020
  • Worked as a stage and production executive overseeing the smooth operation of Wildfire's host of tech and innovative performances
  • My responsibilities included coordinating performers, technical crew, designers and directors, as well as being hands-on
  • Liaise with clients to identify their needs and to ensure customer satisfaction.Plan entertainment details for the event with attention to financial and time constraints.

SATS Auxiliary Police Officer

SATS Ltd
01.2016 - 01.2017
  • Responsible for the security of Singapore’s air and sea gateways
  • Will provide security services to airlines towards the protection of its fleets and passengers as well as for other vital installations in Singapore towards the safeguarding and protection of its assets.

Professional Performer

Resort World Sentosa, Universal studios
01.2012 - 01.2016
  • Providing an experience for the guest with the characters from the movie of Kung-Fu Panda, Jurassic Park, Madagascar, Sesame Street and Universal Studio parade
  • Performing in special events as well like Halloween horror nights as face characters.
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.

Star-Guides Supervisor

Resort World Sentosa, Universal studios
01.2009 - 01.2016
  • As a Star-Guides, , the job is to escort out the performer during shows and to make sure that the shows are safe for the performer and the guests
  • As a Supervisor, I have to keep a discipline manner for my team, roster staff schedule, working with a team of managers and most importantly to ensure smooth operations.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Bird keeper

Jurong bird park
01.2008 - 01.2009
  • Responsible for husbandry duties, which include the care of birds through proper food preparation and feeding regime
  • You may also be assigned other duties such as manning of nectar counters and managing guest interactions.

Education

Diploma - Travel, Tourism & Hospitality

Harriet

Nitec - Electrical technology, Installation and Servicing

Institute of Technical Education

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Pierce Secondary School

Skills

  • Software Microsoft words
  • Microsoft excel
  • Microsoft PowerPoint
  • Google Drive
  • Asana
  • Adobe Creative
  • Certified Service Professional Provide GEMS service
  • Slack

Certification

· Provide GEMS service

· Deliver Service Excellence

· Offer Customize and Personalize Service

· Communication and Relationship Management Operations

· Infection prevention and control for healthcare support

· Safety and Security Use T-baton

· Conduct Crowd and Traffic Control

· Perform Armed Guard and Patrol Duties

· Handle Incidents

· Apply Police Unarmed Tactics

· Handle Counter-Terrorism Activities

· Demonstrate Service Vision

Timeline

Senior Operations Executive

Lucid Exp Pte Ltd
04.2023 - Current

Procedural Supervisor

Ministry Of Health
03.2020 - 04.2023

Production Executive

Wildfire Entertainment
01.2017 - 01.2020

SATS Auxiliary Police Officer

SATS Ltd
01.2016 - 01.2017

Professional Performer

Resort World Sentosa, Universal studios
01.2012 - 01.2016

Star-Guides Supervisor

Resort World Sentosa, Universal studios
01.2009 - 01.2016

Bird keeper

Jurong bird park
01.2008 - 01.2009

Diploma - Travel, Tourism & Hospitality

Harriet

Nitec - Electrical technology, Installation and Servicing

Institute of Technical Education

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Pierce Secondary School
Muhammad Nasser Bin Bahhari