Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Muhammad Khaizal Bin Rizal

Muhammad Khaizal Bin Rizal

Summary

Organized Mover Supervisor with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player. Logical and time-saving mover with 5 years of experience delivering various items to specified location. Efficient when quickly evaluating items, wrapping in protective materials, moving into truck and arranging by weight and dimensions. Remained motivated to complete jobs on time. Results-oriented professional moves successful at continuously improving loading efficiency to deliver higher volume trips. Experience leading moving crews across full range of services from packing to unloading and set up. Extensive background with national and international movers requiring cargo preparation for ship and air cargo logistics. Hardworking Mover Supervisor team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork.

Overview

10
10
years of professional experience

Work History

Mover Supervisor

Unigroup Worldwide Company
01.2023 - Current
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Arranged items at destination according to customer requests and instructions.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 380kg (leading my team of 7 people).
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Followed safety protocols to prevent accidents and injuries.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled pallets and crates for secure transportation of materials.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Managed warehouse operations and verified proper shipment procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Mover Supervisor

Subcontract
01.2018 - 12.2022
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Arranged items at destination according to customer requests and instructions.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Observed packing operations to verify conformance to specifications.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Achieved results by working with staff to meet established targets.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Swimming Pool Technician

Wateronic Pte Ltd
03.2017 - 10.2018
  • Managed pool and facility hygiene, equipment upkeep, pump operation, and chemical levels.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Checked and corrected pool water levels.
  • Sampled water to evaluate chemistry and added correct chemicals to return balance.
  • Vacuumed pools, emptied skimmers, and removed debris.
  • Maintained pool surrounding areas in neat and clean fashion.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.

Logistics Team Leader

Yangkee Chemical Logistic
03.2014 - 07.2017
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Studied data to identify trends and patterns in transportation activity.
  • Created reports to provide insights into logistics operations and performance.
  • Analyzed customer requirements and provided customized logistics solutions.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Updated and maintained databases to track shipments and inventory.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Built and established relationships with staff and vendors.

Education

GCE 'N' Level

Kent Ridge Secondary School, Singapore
12.2007
  • Completed Coursework: (PSA) Forklift Driver, 2017

PSLE

Jin Tai Primary School, Singapore
12.2002

Skills

  • Excellent Communication
  • Problem-Solving
  • Decision-Making
  • Task Prioritization
  • Team Management
  • Verbal Communication
  • Relationship Building
  • Multitasking Abilities
  • Active Listening
  • First Aid/CPR
  • Basic Math
  • Attention to Detail
  • MS Office

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 13 staff members.
  • Documented and resolved moving issues which led to customer satisfaction.
  • Achieved customers good feedback by completing their local move with accuracy and efficiency.

Additional Information

I am seeking to gain new knowledge and also share my experiences with the company if i am given the opportunity to work in your organization.

I would also like to be working in an organization where there is target for my career progression.


Thank you so much and hope to hear from you.

Languages

English
Upper intermediate (B2)
Malay
Advanced (C1)

Timeline

Mover Supervisor - Unigroup Worldwide Company
01.2023 - Current
Mover Supervisor - Subcontract
01.2018 - 12.2022
Swimming Pool Technician - Wateronic Pte Ltd
03.2017 - 10.2018
Logistics Team Leader - Yangkee Chemical Logistic
03.2014 - 07.2017
Kent Ridge Secondary School - , GCE 'N' Level
Jin Tai Primary School - , PSLE

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Muhammad Khaizal Bin Rizal