Muhammad Iryan Bin Ismail Ryan
Singapore
Summary
Seeking a challenging position with an organization that offers opportunity for personal growth and life wellness balance.
Overview
17
17
years of professional experience
Work History
System Engineer
ST ENGINEERING
05.2023 - Current
- Deliver customer satisfaction by ensuring end-user services met SLAs and receive positive feedback.
- Installing, configuring and deploying systems while following SOP for asset naming, labeling and management.
- Liase with vendors on daily basis for updates and implement more structure procedures completing faults.
- Maintenance of key server infrastructure components; AD Server, DB Server, Applications and Firewall Servers.
- Configure switches to optimize network performance including VLAN and POE.
- Troubleshooting physical and technical components of backend device such as switches, servers and workstation.
- Familiar with command line interface (CLI) switches.
Senior Technical Officer
ADEMCO
01.2019 - 04.2023
- Execution of service and maintenance workflow
- Liase with client representatives/vendors on all service/maintenance related issues
- Coordinate daily task for techs
- Manage day-to-day client interactions and expectations for optimal results
- Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises
- Deliver customer satisfaction base on each client’s business, organization and objectives
- Ensure that works carried out are in compliance with the Workplace Safety and Health Act
- Perform any other technical tasks as and when required
Component Repair Technician (Team Lead)
GE Aviation
08.2016 - 01.2019
- Oversee 5 technicians per shift
- Update techs before and after shift on daily target and discuss issues.
- Ensure techs safety and components repair according to engineering print
- Attend meeting with supervisor and customer on updated work requirements
- EDM components as required in engineering print
- Check finish parts as per OPS sheet requirements
- 5s and Lean projects
Service Technician
RIQ PTE LTD
07.2014 - 03.2016
- Electrical problem solving skills
- Assembly(commissioning) components as per engineering drawing
- Mechanical knowledge (piping, hose & cylinder)
- Wiring of components according to engineering drawing (PCB)
- QC check of electrical components
- Handle servicing jobs within the time frame (local and overseas)
- Coordinate with vendors when installation on ship in dry dock.
Cell Technician
UTC Aerospace Systems
11.2011 - 07.2014
- Machine parts according to Engineering Print
- Check dimensions after machining using various checking methods depending on the JIS call out
- GD&T and Etching qualified
- Operate Sunnen Honning, Balancing and Okuma ID grind machine without supervision
- Operate various checking machines eg. Roundness Checker, Surface Analyzer, Redliner Machine(checking gear runout)
- Safety Committee Member
Automotive Technician
Singapore Armed Forces
09.2008 - 07.2010
- Elected as LAND ROVER IC in January 2009
- Promoted to Corporal First Class on March 2010 for excellence performance
- In charge a team of 6 junior technicians. Lead, direct and supervise them on repair work.
- Rewiring/diagnose/rectifying of electrical components on MAN 5 TON, LANDROVER (dashboard gauges & meters, ignition, solenoid starter switch)
- Inspect vehicles & components (brakes system, engine, cooling & heating system, exhaust, transmissions, steering and suspensions, electrical) are in good working conditions to ensure safety of drivers and other road users.
Education
PCP FOR AEROSPACE INDUSTRY -
TEMASEK POLYTECHNIC
03.2018
NITEC - PRECISION ENGINEERING (MACHINING)
ITE BALESTIER
04.2008
O LEVEL - undefined
MERCU LEARNING CENTRE
12.2006
N LEVEL - undefined
ST. PATRICK SCHOOL
12.2004
Skills
- Microsoft 360
- ICT Protege GX Installer
- IVMS
- Hardware configuration
- Configuration management
- Switches and routers
- TCP/IP protocol
- Hardware integration
- System troubleshooting
LANGUAGES (Spoken & Written)
English and Malay (Fluent)
References
Available upon request
CORE COMPETENCIES
- Strong ability gaining confidence to manage, organize and plan in working
- Fast learner and a problem solver, discipline and a team player
- Good interpersonal and communication skills
- Proactive and result-oriented person
- Excellent in communication skill with the colleagues
- Ability to work well independently or with a team in a challenging environment
PERSONALITY & STRENGTHS
- Good Communication Skills
- Creative and Resourceful
- Easy Going
- Leadership Charisma
- Sense of Responsibility and a Willingness to Learn
AVAILABILITY
1 Month Notice
EXPECTED SALARY
$5000
Hobbies and Interests
Social Networking, Travelling, Bowling, Outdoor Activities & Family time
Timeline
System Engineer
ST ENGINEERING
05.2023 - Current
Senior Technical Officer
ADEMCO
01.2019 - 04.2023
Component Repair Technician (Team Lead)
GE Aviation
08.2016 - 01.2019
Service Technician
RIQ PTE LTD
07.2014 - 03.2016
Cell Technician
UTC Aerospace Systems
11.2011 - 07.2014
Automotive Technician
Singapore Armed Forces
09.2008 - 07.2010
NITEC - PRECISION ENGINEERING (MACHINING)
ITE BALESTIER
O LEVEL - undefined
MERCU LEARNING CENTRE
N LEVEL - undefined
ST. PATRICK SCHOOL
PCP FOR AEROSPACE INDUSTRY -
TEMASEK POLYTECHNIC
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