Muhammad Irfan Shah Bin Hassan
Summary
Detail-oriented administrative professional with over 5 years of experience in management, logistics, and operational support. Proven ability to maintain accurate records and coordinate office functions to ensure efficient daily operations. Strong problem-solving skills and excellent communication abilities contribute to process optimization. Seeking to leverage expertise in organization and administrative support in an Office Admin role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Admin (Security Officer)
Certis
09.2023 - 11.2024
- Managed distribution of up to 10,000 keys across departments, ensuring secure access and accountability.
- Established and maintained an organized tracking system for key assignments and returns.
- Coordinated with departments to facilitate efficient operational workflows.
- Maintained accurate records and performed administrative tasks related to key management.
- Executed data entry tasks to support key management operations.
- Ensured proper documentation for all key transactions and activities.
Warehouse Logistics Assistant
Original Furniture
10.2022 - 06.2023
- Maintained warehouse inventory and conducted stock-taking activities.
- Oversaw furniture deliveries, quality checks, and minor repairs.
- Assisted in warehouse organization and ensured smooth logistical operations.
Supervisor (Administrative Support)
FullertonHealth Group
03.2022 - 05.2022
- Streamlined administrative operations while maintaining accurate payroll records.
- Trained new staff on operational procedures and administrative processes.
- Coordinated team activities to enhance efficiency and ensure proper documentation.
- Performed data entry to support ongoing administrative tasks.
- Compiled daily reports on operational activities for management review.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Ops Admin
Fullerton Healthcare Group
09.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Executed daily inventory stocktakes and ensured swab stations maintained full equipment.
- Registered patients while maintaining precise records for efficient operations.
- Data entry
- Applied critical thinking to resolve issues, appraise potential solutions, and make decisions while advising supervisors and managers.
Healthcare Administrative Assistant
Parkway Shenton
02.2021 - 09.2021
- Managed inventory and ensured proper PPE availability for daily operations.
- Registered patients and maintained accurate documentation.
- Ensured compliance with SOPs and supported day-to-day administrative tasks.
Logistics & Communications Assistant
SPF
07.2019 - 02.2021
- Coordinated with vendors to facilitate event setups and logistical requirements.
- Managed inventory and procurement processes for efficient event execution.
- Organized official functions while maintaining comprehensive administrative records.
- Engage in frequent meetings for event planning
Education
Google Marketing Professional
FirstCom Academy
09-2024
Critical Soft Skills And Leadership Excellence
FirstCom Academy
07-2024
Social Media Advertising Professional
FirstCom Academy
03-2024
Pre-U in Arabic Language
Muhammadiyah Islamic College
Kallang12-2015
Certificate in Basic Arabic Language
Muhammadiyah Islamic College
Kallang12-2014
Skills
- Office administration and coordination
- Record keeping and documentation
- Data entry and inventory tracking
- Key management and compliance
- Effective communication skills
- Problem solving and process optimization
- Team leadership and organization
- Attention to detail and incident reporting
- Microsoft Office Suite proficiency
- Report writing
- Physical fitness
Accomplishments
- Assisted in building a system to track 10,000 keys from the start, and documented each key that was handed over for record-keeping.
- Quickly adapted to new protocols and regulations, ensuring smooth and efficient operations.
- Demonstrated strong critical thinking and problem-solving skills when handling unexpected scenarios in the COVID facility.
- Maintained up-to-date knowledge of evolving government SOPs to support effective decision-making and team coordination.
- Supervised team of 20 staff members.
- Collaborated with team of 10 in the logistics operation for GE.
- Commander's Award (TEAM): For excellent teamwork and support under logistic and transport team for the period of SEPTEMBER 2019 - DECEMBER 2019
- Commander's Award (TEAM): For excellent teamwork and support under logistic and transport team for supporting General Election Operation on 10 July 2020 for the period MAY 2020 - AUGUST 2020.
- Commander's Award (TEAM): For excellent teamwork and support under logistic and transport team for the period of SEPTEMBER 2020 - DECEMBER 2020
I have a few accomplishments during my national service:
Certification
- Critical Soft Skills and Leadership Excellence, FirstCom Academy, 07/01/24
- Effective People Management
- Crisis and Conflict Management
- Innovative Communication Methods using ChatGPT
- Google Marketing Professional, FirstCom Academy, 09/01/24
- Google Analytics & SEO Techniques
- Social Media Advertising Professional, FirstCom Academy, 03/01/24
Community Service
- Organized charity events for Muhammadiyah Association.
- Led donation drives for Muhammadiyah Welfare Home during Ramadan (2015, 2016, 2017).
Timeline
Key Admin (Security Officer)
Certis
09.2023 - 11.2024
Warehouse Logistics Assistant
Original Furniture
10.2022 - 06.2023
Supervisor (Administrative Support)
FullertonHealth Group
03.2022 - 05.2022
Ops Admin
Fullerton Healthcare Group
09.2021 - 02.2022
Healthcare Administrative Assistant
Parkway Shenton
02.2021 - 09.2021
Logistics & Communications Assistant
SPF
07.2019 - 02.2021
Google Marketing Professional
FirstCom Academy
Critical Soft Skills And Leadership Excellence
FirstCom Academy
Social Media Advertising Professional
FirstCom Academy
Pre-U in Arabic Language
Muhammadiyah Islamic College
Certificate in Basic Arabic Language
Muhammadiyah Islamic College
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