Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
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Abdul Ghani Saiyadi

Abdul Ghani Saiyadi

Singapore

Summary

Hospitality professional with deep experience in all aspects of service, coordination and event execution looking for a position in customized guest experiences. With over 25 years of tenure in high end hospitality, I am looking to extend my career in a more personalized work environment.

Overview

20
20
years of professional experience

Work History

Senior Captain

Swiss Club Singapore
10.2021 - Current
  • Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
  • Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
  • Met with event director to discuss event details, timelines and specific equipment that would be required.
  • Kept guest areas clean, removing trash and dirty dishes.

Food & Beverage Executive

AMARA SANCTUARY RESORT SENTOSA
03.2021 - 09.2021
  • Overall monitoring operation including hands on and ad-hoc duties.
  • Maintaining outlet cleanliness and maintenance of fixed assets and furniture’s
  • Give training and briefing every now and then.
  • Managing outlet opening and closing (paperwork/computer/emailing)
  • Coordinate with other departments pertaining upcoming events/special dietary/requests/amenities.
  • Multitasking in other outlets/departments.

Restaurant Executive

THE TANGLIN CLUB, SINGAPORE
02.2008 - 03.2020
  • Training of new and existing employees on food and beverage products. Set service expectations for all front of the house staff and execute training program.
  • Ensure all guest preferences and allergies are attended to on a consistent basis.
  • Handling of customers’ complaints and rectify (service recovery)

Waiter

ST. REGIS, SINGAPORE
01.2007 - 01.2008
  • Responsible in attending and handling customers.
  • Suggest wine to compliment with dish.
  • Obtain feedbacks from customers and establish good relationship.

Restaurant Captain

RASA SENTOSA SHANGRI-LA, SINGAPORE
01.2005 - 01.2007
  • Overall responsibility for coordination and execution of all banquet functions including social, corporate events and wedding/solemnization.
  • Manage cleanliness and tidiness of outlet, practice system of FIFO, SFSMs and HACCP

Education

Advance Diploma - Office Skills, Business, Studies, Commercial Arithmetic

INSTITUTE TECHNICAL OF EDUCATION CLEMENTI

O-Level - Cambridge (Express)

YIO CHU KANG SECONDARY SCHOOL

Skills

  • Microsoft Word
  • POS (Micros & Jonas)
  • Inventory control and record keeping
  • Food service background
  • Strong work ethic
  • Passion for customer satisfaction
  • Public relations

References

Suriani, binti Samshool, Sales Executive, +6017 4859109, Affin Bank Danga Bay

Accomplishments

  • EXCELLENT SERVICE AWARD Star Award in the Excellent Service Award 2018 & 2019
  • EXCELLENT SERVICE AWARD Silver Award in the Excellent Service Award 2016 & 2017

Timeline

Senior Captain

Swiss Club Singapore
10.2021 - Current

Food & Beverage Executive

AMARA SANCTUARY RESORT SENTOSA
03.2021 - 09.2021

Restaurant Executive

THE TANGLIN CLUB, SINGAPORE
02.2008 - 03.2020

Waiter

ST. REGIS, SINGAPORE
01.2007 - 01.2008

Restaurant Captain

RASA SENTOSA SHANGRI-LA, SINGAPORE
01.2005 - 01.2007

Advance Diploma - Office Skills, Business, Studies, Commercial Arithmetic

INSTITUTE TECHNICAL OF EDUCATION CLEMENTI

O-Level - Cambridge (Express)

YIO CHU KANG SECONDARY SCHOOL

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