Muhammad Hilmy Bin Mohd Rashid
Summary
Developed skills in fast-paced event management environment, demonstrating strengths in project coordination and team collaboration. Focused on driving successful outcomes in dynamic and innovative setting while applying effective communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Event Usher
Adecco
01.2024 - Current
- Greeting and welcoming patrons
- Handling queue management
- Scanning patron's tickets before permitting entry to the venue
- Guiding and ensuring patrons arrive at the correct stadium hall
- Performing basic housekeeping in the stadium bowl
Events Management Intern
Mediacorp Pte Ltd
09.2024 - 02.2025
- Understanding event concept, objectives & deliverables to come out with a compelling event proposition
- Managing workflow process of events planning
- Ensuring all events are in compliance with policies and guidelines
- Working with and providing event information to audience marketing and communications teams for the development & execution of promotion plans
- Being present on-site to provide support, & ensure operational efficiencies
Event Crew (Zoolympix 2024)
City of Tomorrow
05.2024 - 06.2024
- Ensuring the safety of all guests during the station games
- Conducting queue management
- Handling guest inquiries and feedback
Exhibition Guide
Van Gogh: The Immersive Experience
02.2023 - 06.2023
- Assisting patrons with directional queries, sculptures, exits, and various exhibition amenities
- Communicating artwork and exhibition information to patrons professionally
- Handling customer’s complaints and feedback and escalating disruptive situations when necessary
Service Crew
Kiztopia Pte Ltd
10.2021 - 12.2022
- Maintaining children's and guests’ safety at all times
- Delivering a high level of customer service and managing customer experiences
- Assisting in maintaining the event venue's cleanliness and tidiness diligently
Attractions Crew
KidZania Singapore
06.2019 - 02.2020
- Operating the designated establishments assigned
- Facilitating, guiding, and conducting Role Play by introducing children to adult-style jobs
- Interacting with children in different activities while offering excellent service
Education
Diploma of Education - Integrated Events Management
Republic Polytechnic
Singapore 04.2001 -
Higher NITEC Certificate - Leisure & Travel Operations
Institute of Technical Education
Singapore 04.2001 -
NITEC Certificate - Travel & Tourism Services
Institute of Technical Education
Singapore 04.2001 -
Skills
Teamwork
Strong work ethic
Customer Service
Communication
Timeline
Events Management Intern
Mediacorp Pte Ltd
09.2024 - 02.2025
Event Crew (Zoolympix 2024)
City of Tomorrow
05.2024 - 06.2024
Event Usher
Adecco
01.2024 - Current
Exhibition Guide
Van Gogh: The Immersive Experience
02.2023 - 06.2023
Service Crew
Kiztopia Pte Ltd
10.2021 - 12.2022
Attractions Crew
KidZania Singapore
06.2019 - 02.2020
Diploma of Education - Integrated Events Management
Republic Polytechnic
04.2001 -
Higher NITEC Certificate - Leisure & Travel Operations
Institute of Technical Education
04.2001 -
NITEC Certificate - Travel & Tourism Services
Institute of Technical Education
04.2001 -
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