Muhammad Hafizudeen Bin Haja Mohideen

• Monitor CCTV cameras to ensure safety of the premises.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Prepare incident report when required and record down on occurrence book every hour any single detail on that particular shift.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Conduct thorough checks on vehicles entering premises internally and externally with the use of Under Vehicle Scanning System.
• Issued access cards to authorized personnel to monitor access points.
• Man counter duties efficiently,vigilantly,calmly with integrity in handling Members Of Public,Persons Of Interest,guests,contractors and police officers to ensure safety for everyone.
• Other duties that includes operating machinery, barriers, Gate entrance,escorting visitors,contractors.

• Followed safety procedures and guidelines to maintain safe working environments.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Used equipment properly to avoid workplace hazards or injuries.
• Calibrated machines to maintain required productivity levels and adherence to quality standards.
• Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

(Internship under Republic Polytechnic)

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Adhoc duties includes labour work like travelling from one place to another delivering swimming equipments to clients and coaches. Handling payments and admin duties independently.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Preparing rosters for swim lessons and liaising amongst coaches and clients.