Muhammad Hafiz Bin Abdul Li'ngat

• Installed old, new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
• Configured hardware, devices, and software to set up work stations for employees.
• Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
• Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
• Managed deployment (issuance/onboarding) or return (offboarding/loan) of GSIB/WOG/Loan/Clean laptops, monitors, docking stations, keyboards, mouses, VPN tokens, secure thumbdrive and also IPads (GOMAX).
• Assist with techrefresh - to deploy and change old machines (laptops/IPads) to new ones.
• Transferring data/files from one machine to another.
• liase and communicate with 3rd party Vendor (eg: Dell/Lenovo) to do replacement of damage/faulty machines for the users.

• Home-based and house-to-house tutoring of students with subjects like Arabic Language and religious subjects.

• Operate printing machines, print PCB with solder paste.
• Assemble and disassemble component parts into and from machines through feeder.
• Set up machines to start production cycles and control machine settings.
• Inspect machines and parts throughout production cycles.
• Keep accurate records of newly used parts or components and solder pastes.
• Picking, packing and cleaning duties.

• Planned lessons and create learning slides using Microsoft word, power point & Excel to cater and coordinate the syllabus provided.
• Interact with students to assist them with their needs based on the subjects that they need help the most.
• Educated students on study tips and exam strategies.

Labelling, scanning, picking and packing cash cassettes.

• Create simple spreadsheets using Microsoft Excel and print for daily reporting.
• Handling day-to-day running task such as labelling cassettes, arranging based on the required order/number, packing cassttes to the bags provided.
• Moved loads of arranged cassettes full of cash and deliver it to the Aetos team when they arrived.

• Planned lessons and create learning slides using Microsoft word, power point & Excel to cater and coordinate the syllabus provided.
• Interact with students to assist them with their needs based on the subjects that they need help the most.
• Educated students on study tips and exam strategies.

• Washing and cleaning by hand large pots, spoons, forks, plates, drinking cups and other items used often by kitchen staff and customers.
• Kept all dishes, utensils and glassware clean-dry and rotated following safety standards by the company/boss.
• Kept kitchen areas neat and clean by removing trash daily.