Muhammad Hafiz Ismail
Singapore
Summary
Seeking a career position within a Company, where professional experience, education and abilities would be an advantage to the growth of my employer and myself. Work effectively in a fast-paced environment and consistently prioritize tasks and meet deadlines. Dedicated to professional growth by constantly upgrading skills and participating in training opportunities. To be excellent in the service line and has cultivate passionate for delivering good service.
With more than twenty (20) years of experience with coordination, maintenance, technical services, shipbuilding, chemical process works. Responsible for Preparing and Monitoring of Order Execution. Act as nominated Client contact on projects. Duties including preparing job instructions in consultation, where necessary with the Operations / Technical Management. Co-operate in all matters relating to the proper functioning of the Company Quality System i.e. Internal Reviews, Audits etc. and to report, in a timely manner any errors or omissions found in the Company issued documentation (assignments, work instructions, specifications / standards, procedures, drawings etc.) or knowledge of customer dissatisfaction. Monitor, control and manage business operations to meet customer expectations and company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
TECNICAL SERVICES TECHNICIAN
DORF KETAL CHEMICALS PTE LTD
06.2021 - Current
- Managing site activity, chemical dosages, chemical stocks; ensure company assets are in good care; establishing and strengthening relationships with main client - Shell Refinery Plant
- Provide technical support at other plant site ensuring proper site activities are maintained, such as SRC,PCS - Jurong Island
- Ensure all laboratory chemical reagents and chemical apparatus at customer’s site are properly maintained
- Monitor chemical dosages and chemical tank levels, manage chemical stock inventory at site and transporting of oil/chemical samples to laboratory
- Performing routine, installation/fabrication of pump skid and tubings, pump maintenance, troubleshooting as required
- Coordinate with vendors to secure cost-effective solutions while maintaining high-quality standards
- Conduct regular check to identify potential technical problems and implementing preventive measures with client representatives
- Perform regular checks on a designated section of the plant to identify potential safety hazards and faults before they cause problems
OPERATIONS COORDINATOR
STOLT-NIELSEN SINGAPORE PTE LTD
09.2018 - 04.2021
- Assist Managers in day-to-day coordination and management of business operational activities
- Data entry into the groups bespoke logistics system for import & export tank transport movements
- Coordinating tank transport requirements as per clients and other departments requirement with the groups logistics operators
- Ensuring all documents and payments required to arrange transport/releases have been received where necessary
- Providing direct customer service support - Notifying problems, delays and offering resolutions
- Updating and advising of extra charges, such as tank demurrage
- Dealing with transport and tank related queries
- Inventory maintenance & data entry
- Records management
- Maintaining project data entries, monitoring project progress through scheduling and other tools, performing project status reporting, and controlling spending through appropriate tracking and forecasting
- Providing directions/guidance with maintenance leaders to schedule daily activities related to tank cleaning and repairs
- Import support function entails the following
- Process import bookings via telephone, email
- Issuing import quotations for tanks, break bulk cargoes (hazardous/non-hazardous liquids/compressed gas/food products) as required
- Dealing with enquiries relating to import quotes/bookings/scheduling
- Liaising with the other offices and Depot Terminal, in support of the import process
- Provide direction and guidance to technicians/maintenance teams to achieve performance targets
- Coordinate with management to identify customer needs and create systems and implement strategies to increase productivity and customer service
- Performed data entry utilizing Microsoft Word, Excel, Conterm, AS400 and Client SAP system
- To allocate and propose correct tank specifications for customer utilization based on the requirements – Capacity/Walkways/Discharge Outlets
SENIOR OPERATIONS COORDINATOR (TEAM LEADER)
INTERTEK INDUSTRY SERVICES PTE LTD
03.2011 - 07.2018
- Assist Managers in day-to-day coordination and operational activities
- Liaise between customer and management to ensure smooth operations delivery
- Coordinate and manage project tasks within allotted budget and timelines
- Maintain client files, prepare Job Instructions in consultation, where necessary with the Operations / Technical Management
- Contact suppliers to inform of company's involvement and confirm client requirements
- Identify problems in operations process and resolve them in quickly and timely manner
- Arrangement and confirmation of forthcoming visits to both Client, vendor and Inspector /Expediter
- Prepare Inspector/Contractor monthly payroll for HR submission
- Manage order files during work in progress
- Updating management contractors and full-time employees movement/whereabout during operation hours
- Inform parties concerned of inspection / expediting results as necessary
- Check accuracy and completeness of incoming / outgoing reports and verify the check with personal stamp and / or signature
- Issue itineraries to Clients and when required to other overseas Company Departments
- Know contract terms and assignment obligations
- Respond to client and internal requests within 24 hours
- Obtain complete & clear assignment instructions from the clients
- Assigned competent person for all assignments
- Obtain reports from Technical Specialists within 24 hours of assignment completion
- Review all reports for accuracy and completeness, referring to Technical experts when in doubt
- Ensure assignment goals & instructions are satisfied
- Perform site visit and PIM alongside with the assigned inspector in accordance with agreed terms of reference / scope of work
- Advise vendor of findings of assessment at close out meeting, unless specifically requested not to by client
- Other Involvement: Safety Committee, Recreational Member, Volunteer Work/Community Involvement
ASSISTANT ENGINEER (Mechanical)
LEONG SIEW WENG ENGINEERING PTE LTD
01.2009 - 01.2011
- Lead a team of technicians in daily maintenance of production machineries
- Perform preventive maintenance to reduce production downtime, perform modification to cater for product change and improvement
- Coordination with client with specification requirement
- Carry out on-site machining, from shipyards to power plants, onboard vessels at anchorage to offshore platforms, provide boring services (including in-line boring), turning, facing, drilling services, etc for components such as marine diesel engines, deck structures, oilfield equipment
- Provide laser alignment services for bore to bore inspection and flatness checks on components ranging from marine diesel engine blocks for vessels to structures onboard oil rigs or FPSOs
- Provide crack repair service utilizing the latest metal stitching technology
MAINTENANCE / LIFTING SUPERVISOR
CLAVON ENGINEERING PTE LTD
01.2006 - 01.2009
- In charged of setting up of Dehumidifier unit, Vacuum Recovery unit, Aftercooler unit & conducting Lifting Safety Awareness on vessels
- Laying trunking into manhole and tight spaces for contractor s to perform their hotworks
- Perform preventive maintenance to reduce production downtime, perform modification to cater for product change and improvement
- Maintenance in Ship-Repair for Corrosion Control dependant on the Client’s requirements that may range from the re-coating of Simple Cargo Oil Tanks that are severely corroded, to the full coating of Tankers
- Conducts physical inspection on the machineries to make sure that they are in good working condition
- Maintenance of daily log sheets recording equipment operations
- Liaise with owner representative for each set-up location and complying with procedures
- Planning and develop the safe lifting operation procedures for all lifting activities
- Oversees the rigger, the overhead crane operator's job scopes and at the same time ensure the safety of all employees
Education
NITEC - Mechanical/Precision Engineering
Institute of Technical Educations (ITE)
Singapore01.2002
N-Level -
Yusof Ishak Secondary School
01.2000
PSLE -
Jin Tai Primary School
01.1996
Skills
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Teamwork and collaboration
- Excellent communication
- Friendly and patient
Languages
English
Malay
Bahasa Indonesia
Intertektraining
- Information Security Awareness
- TIS Taxonomy DVA
- TIS PC Charter Advanced DVA
- Anti-Bribery Guidance
- Code of Ethics
- Safety Awareness (Stop Work Authority, Safe Lift and Carry, Lockout/Tagout, Electrical Safety in Workplace)
- Ladder Safety
- Accident Investigation
- PPE Equipment
- Respiratory Safety
Hobbies and Interests
- Sports
- Arts
- Travelling
- Music
- Movies
- Hiking
- Family Bonding
Personal Information
- Age: 40
- Ethnicity: Malay
- Date of Birth: 12/18/84
- Gender: Male
- Nationality: Singaporean
- Driving License: 2B, 2A, 2, 3
- Marital Status: Married
Certification
- CERTIFICATE IN CONFINED SPACE COURSE (EXPIRED)
- CERTIFIED LIFTING SUPERVISOR
- CERTIFIED BUILDING CONSTRUCTION SAFETY SUPEVISOR
- SHIPYARD SAFETY INSTRUCTION COURSE
- SSIC (GENERAL TRADE)
- SAFETY ORIENTATION COURSE (METALWORKING)
- CERTIFICATE OF COMMUNICATION & SERVICE
- CERTIFIED WORK AT HEIGHT FOR SUPERVISORS
- CERTIFICATE IN WSHM CHEMICAL PROCESS, PHARMACEUTICAL INDUTRIES AND LABORATORIES
Timeline
TECNICAL SERVICES TECHNICIAN
DORF KETAL CHEMICALS PTE LTD
06.2021 - Current
OPERATIONS COORDINATOR
STOLT-NIELSEN SINGAPORE PTE LTD
09.2018 - 04.2021
SENIOR OPERATIONS COORDINATOR (TEAM LEADER)
INTERTEK INDUSTRY SERVICES PTE LTD
03.2011 - 07.2018
ASSISTANT ENGINEER (Mechanical)
LEONG SIEW WENG ENGINEERING PTE LTD
01.2009 - 01.2011
MAINTENANCE / LIFTING SUPERVISOR
CLAVON ENGINEERING PTE LTD
01.2006 - 01.2009
N-Level -
Yusof Ishak Secondary School
PSLE -
Jin Tai Primary School
NITEC - Mechanical/Precision Engineering
Institute of Technical Educations (ITE)
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