Muhammad Fiqri Adam Bin Mohd Razooli
Summary
Motivated and detail-oriented undergraduate student pursuing a degree in Information Technology with a specialization in Information Security. Offering hands-on experience in IT support and hardware maintenance, along with a strong foundation in software installation, troubleshooting, and network configuration. Proven ability to provide timely technical support, both in-person and over the phone, while ensuring the seamless operation of computer networks. Adept at hardware assembly, software debugging, and proficient in a range of programming languages. Possess excellent communication, problem-solving, and leadership skills, coupled with a keen attention to detail. Committed to enhancing technical expertise and contributing to the field of Information Security.
Overview
10
10
years of professional experience
Work History
Temperature Screener
Singapore General Hospital
07.2021 - 01.2022
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
Sales Associate
Challenger
04.2019 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Administrator
Brady Engineering
03.2018 - 05.2018
- Influence customer to buy services and merchandise by following prepared sales talk to give service and product information and price quotations
- Travel to different neighborhoods and provide door to door sales
- Complete orders by recording names, addresses, and purchases
- Maintain safe and clean working environment by complying with procedures, rules, and regulation
- Assist and supervise engineers with installation of products.
IT Support
UIC Asian Computer Services
04.2015 - 08.2015
- Carrying out re-installation (cloning) of desktop images.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Established, repaired and optimized networks by installing wiring, cabling and devices
- Configured systems according to prescribed software and hardware frameworks
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff
IT Support
JK Technology
03.2012 - 08.2012
- Installed and maintained hardware and software components on computer stations and IT equipment
- Configured and tuned networking equipment and overall computer network, both ethernet and Wi-Fi 100% successfully
- Responding in timely manner to service issues and requests
- Providing technical support over phone and in person across company
- Repairing and replacing equipment as necessary.
Education
Information And Communication Technology (IS) - Information And Communication Technology
Singapore Institute of Technology
Singapore10.2026
Diploma in Multimedia Information And Technology - Information Technology
Nanyang Polytechnic
Singapore03.2019
Higher National ITE Certificate in Information Technology - Information Technology
ITE College East
Singapore04.2016
Skills
- C#
- Python
- Java
- Cisco Packet Tracer
- PHP
- HTML
- CSS
- Microsoft Windows 10
- Windows 8
- MacOS
- IOS
- Installation
- Debugging
- Microsoft Office
- Adobe Photoshop
- Adobe Illustrator
- Adobe Premiere Pro
- Assembly
- Maintenance
- Printers
- Drivers
- Troubleshooting
- Communication
- Problem Solving
- Leadership
- Teamwork
- Attention to Details
Personal Information
Date of Birth: 07/26/95
Hobbies and Interests
- Football
- Mindfulness
- Video Games
Timeline
Temperature Screener
Singapore General Hospital
07.2021 - 01.2022
Sales Associate
Challenger
04.2019 - 06.2019
Administrator
Brady Engineering
03.2018 - 05.2018
IT Support
UIC Asian Computer Services
04.2015 - 08.2015
IT Support
JK Technology
03.2012 - 08.2012
Information And Communication Technology (IS) - Information And Communication Technology
Singapore Institute of Technology
Diploma in Multimedia Information And Technology - Information Technology
Nanyang Polytechnic
Higher National ITE Certificate in Information Technology - Information Technology
ITE College East
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