Muhammad Fathan Bin Kamaru Zaman
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
20
20
years of professional experience
Work History
Food Service Worker
Chye Thiam Maintenance
01.2025 - Current
- Operated food service equipment efficiently to maintain high standards of cleanliness and safety.
- Assisted in meal preparation, ensuring adherence to dietary guidelines and customer preferences.
- Maintained stock levels and organized storage areas to streamline food service operations.
- Collaborated with team members to deliver exceptional customer service in fast-paced environment.
- Monitored food quality during preparation and serving to uphold company standards.
- Implemented waste reduction strategies, contributing to improved sustainability efforts in the kitchen.
- Responded promptly to customer inquiries and feedback, enhancing overall dining experience.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Housekeeping Room Attendant
Cover Projects
01.2022 - 02.2024
- Ensured cleanliness and sanitation of guest rooms, adhering to established standards.
- Organized and restocked housekeeping carts for efficient daily operations.
- Collaborated with team members to maintain high-quality service levels during peak periods.
- Conducted inspections of completed rooms to verify adherence to quality guidelines.
- Reported maintenance issues promptly to ensure guest satisfaction and room readiness.
- Assisted in training new staff on housekeeping procedures and safety protocols.
- Maintained inventory of cleaning supplies, ensuring timely ordering and replenishment as needed.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Hydroculture Delivery
ISS Hydroculture
05.2019 - 01.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Ensure plants are set up properly before delivery
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintain and ensure hydro plants when at location
Production Operator
National Oilwell Varco
09.2012 - 03.2018
- Operated and maintained production machinery to ensure optimal performance and safety standards.
- Monitored production processes, identifying and resolving issues to minimize downtime.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Conducted quality inspections of finished products, ensuring compliance with industry specifications.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Inspected final products for defects and flaws using proper QA procedures.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Baggage Wrapper
Truestar Group
03.2010 - 08.2012
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Passionate about learning and committed to continual improvement.
- Ensure baggage and items are wrapped neatly and professionally
Baggage Handler
Baggage Services
12.2005 - 07.2007
- Operated baggage handling equipment to ensure timely processing of luggage.
- Coordinated with ground crew to optimize baggage delivery and minimize delays.
- Conducted thorough inspections for damages and discrepancies in baggage claims.
- Assisted in training new staff on safety protocols and operational procedures.
Education
N-Levels -
Ministry Of Education
Bedok South Secondary School Nitec in Mechanical Technology - Mechanical Technology
Institution Of Technical Education
ITE SIMEI2004
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Positive attitude and energy
- Fast-paced environment
- Working quickly
- Working with diverse people
- Safe food handling
- Food and safety standards
- Interpersonal skills
Timeline
Food Service Worker
Chye Thiam Maintenance
01.2025 - Current
Housekeeping Room Attendant
Cover Projects
01.2022 - 02.2024
Hydroculture Delivery
ISS Hydroculture
05.2019 - 01.2021
Production Operator
National Oilwell Varco
09.2012 - 03.2018
Baggage Wrapper
Truestar Group
03.2010 - 08.2012
Baggage Handler
Baggage Services
12.2005 - 07.2007
N-Levels -
Ministry Of Education
Nitec in Mechanical Technology - Mechanical Technology
Institution Of Technical Education