Muhammad Farleeq Bin Sulaiman

Work History

DHL Express (Singapore) Pte Ltd

12.2019 - Current

Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Operated vehicle safely in highly congested areas with no traffic violations.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Developed strong relationships with clients through dependable service that ensured repeat business.
Followed company policies and procedures during shift.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Drove safely at all times to avoid accidents and harm.
Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
Verified package information to check for accuracy and completeness.

Self Employed

07.2010 - 05.2014

Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Made food according to standard recipes with requested changes for customer satisfaction.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Grab

04.2019 - 12.2019

Handled cash transactions accurately while collecting payments upon delivery completion.
Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

ILogistics Pte Ltd

05.2014 - 03.2019

Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.

KFC and McDonald’s

07.2008 - 06.2010

Handled cash transactions accurately while collecting payments upon delivery completion.
Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Goldin Enterprise

11.2003 - 06.2006

Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
Assist in transporting food carts from warehouse to aircraft.