Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Muhammad Faris Francis Bin Muhammad Rasyid

Muhammad Faris Francis Bin Muhammad Rasyid

Summary

Dynamic and detail-oriented professional with experience at Burger King, excelling in cash register operation and payment collection. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in product restocking and maintaining a clean workspace, consistently achieving high standards in fast-paced environments.


Overview

10
10
years of professional experience

Work History

Part-Time Cashier

Burger King
09.2025 - Current

Cashier Duties

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.


Kitchen Duties

  • Prepared food and drink according to customer's needs.
  • Operated kitchen such as grills, fryers, and food preparation stations.
  • Maintained cleanliness and hygiene of kitchen areas, utensils and equipments.
  • Followed proper food handling, storage, and sanitation procedures.
  • Assisted with inventory checks and restocking kitchen supplies.

Delivery Rider

Foodpanda
10.2023 - Current
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
  • Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.

Cybersecurity Engineer

Netpoleon Solution PTE LTD
04.2021 - 12.2023
  • Collaborated with cross-functional teams to develop comprehensive cybersecurity policies and procedures.
  • Optimized firewall configurations to provide maximum protection without inhibiting productivity or performance.
  • Maintained up-to-date knowledge of industry trends and threat landscape through ongoing research and professional development activities.
  • Conducted regular audits of IT infrastructure to ensure adherence to established cybersecurity policies and best practices.
  • Evaluated emerging security technologies, recommending appropriate tools to enhance organizational defense capabilities.
  • Reduced risk of data breaches by systematically upgrading security software and hardware.

IT Technician Intern

Universal Computers
12.2020 - 03.2021
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Performed troubleshooting and repaired peripheral devices such as laptops, desktop and servers.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.

Assistant Manager Trainee

Pastamania
01.2020 - 11.2020
  • Worked well in a team setting, providing support and guidance.
  • Handling customer's payment and balance cash drawers.
  • Handling POS, Nets Machine.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Assist in stock counting and ordering of supplies.
  • Learned new materials, processes, and programs quickly.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.

Dishwasher

West Coz Cafe
04.2018 - 12.2019
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Followed supervisor instructions to complete tasks on time.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.

Kitchen Crew Member

Pizza Hut
01.2016 - 10.2016
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Participated in regular inventory checks, assisting with ordering necessary supplies to maintain optimal stock levels.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

Institute of Technical Education
Singapore, East
04.2001 -

GED -

Institute of Technical Education
Singapore, West
04.2001 -

GED -

Sekolah Menengah Islam Al-Akyar , Malaysia
Malaysia
04.2001 -

Skills

Cash register operation

Timeline

Part-Time Cashier

Burger King
09.2025 - Current

Delivery Rider

Foodpanda
10.2023 - Current

Cybersecurity Engineer

Netpoleon Solution PTE LTD
04.2021 - 12.2023

IT Technician Intern

Universal Computers
12.2020 - 03.2021

Assistant Manager Trainee

Pastamania
01.2020 - 11.2020

Dishwasher

West Coz Cafe
04.2018 - 12.2019

Kitchen Crew Member

Pizza Hut
01.2016 - 10.2016

High School Diploma -

Institute of Technical Education
04.2001 -

GED -

Institute of Technical Education
04.2001 -

GED -

Sekolah Menengah Islam Al-Akyar , Malaysia
04.2001 -
Muhammad Faris Francis Bin Muhammad Rasyid