MUHAMMAD FAKHRUL SALIHIN
Retail Sales Specialist
Summary
An ambitious and energetic individual who seeks new challenges in a competitive environment. With my current experience, I believe in my capabilities in delivering results and performing at a high standard.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Retail Sales Specialist
Decathlon Singapore
02.2020 - Current
- Validated In-store Ecommerce Trainer
- Sales forecasting and monitoring of respective business unit
- Execute inventory processes and monitoring shrinkage
- Responding to customer queries and issues via online platform
- Handled in-store purchase payment processing with cash and credit cards and customer queries
- Displayed merchandise by arranging in appealing ways to boost sales
- Duty Manager role
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
Gym Manager
O.M.Gym Fitness
07.2018 - 02.2020
- Handle gym membership enquiries & sales as well as daily gym operations
- Manage customer bookings & feedbacks
- Oversee staff’s/instructor’s performance & pay
- Liaising with external parties for partnerships/boost of gym presence
- Set and managed employee work schedules for coverage in assigned areas
- Trained employees on general procedures, gym rules and duties
- Assisted in recruiting, hiring and training of team members
Education
GCE 'O' Levels -
Zhenghua Secondary School
01.2009 - 12.2012
Diploma - Sports Coaching
Republic Polytechnic
01.2013 - 01.2016
Bachelor of Science - Logistics Management
Singapore University of Social Sciences
Singapore 07.2021 - Current
Skills
First Aid Certified
Fire Warden Trained
Proficient in written/spoken English and Malay
Efficient in working with teams as well as independently
Timeline
Bachelor of Science - Logistics Management
Singapore University of Social Sciences
07.2021 - Current
Retail Sales Specialist
Decathlon Singapore
02.2020 - Current
Gym Manager
O.M.Gym Fitness
07.2018 - 02.2020
Diploma - Sports Coaching
Republic Polytechnic
01.2013 - 01.2016
GCE 'O' Levels -
Zhenghua Secondary School
01.2009 - 12.2012