Muhammad Danish Haikal Bin Mohd Noor
Summary
I am enthusiastic about contributing my skills and experiences to a dynamic team, driving operational excellence, and contributing to the success in the field. My passion for continuous learning and dedication to achieving results align seamlessly with the demands of a fast-paced environment
Overview
8
8
years of professional experience
Work History
Freelancer
FP
04.2023 - Current
Staff Assistant (Service Quality Branch) (NS)
Singapore Police Force
04.2021 - 04.2023
- Effective Communication: Proactively contacted residents, both in person and through calls, to address and manage their feedback, redirecting it to relevant departments or agencies as needed.
- Established positive relationships with customers and other staff members.
- Interdepartmental Collaboration: Collaborated with government agencies and other divisions to address and resolve public inquiries and matters.
- Data Management: Utilized Microsoft Excel and Access for efficient data storage and management in the back-end operations.
- Weekly Reporting: Maintained regular communication with higher-ups, providing internal updates on various cases on a weekly basis.
- Event Hosting and Emceeing: Tasked with being an emcee for events, showcasing strong communication and presentation skills in a public setting.
- Was rated ''very good'' for my testimonial and was offered to be a permanent staff
Sales Assistant
Wing Tai Holdings (Adidas)
05.2020 - 02.2021
- Product Management: Assisted in the organization and arrangement of new releases and catalogues, showcasing attention to detail and merchandising skills.
- Customer Service Excellence: Practiced and provided high-quality customer service, reflecting Adidas's commitment to customer satisfaction.
- Financial Transactions: Proficiently handled payments using the Point of Sale (POS) system and processed transactions, demonstrating financial and transactional skills.
- Store Maintenance: Contributed to maintaining the store's appearance and organization, ensuring a welcoming and orderly environment.
F&B Store Team Member
Boost Juice Bars
05.2019 - 04.2020
- Leadership and Team Development: Acquainted as a team leader, provided assistance in developing team members to achieve optimal results in the store.
- Customer Experience Focus: Assisted in delivering a quality experience to customers and contributed to creating an inclusive environment for both customers and the team.
- Hygiene and Workplace Standards: Practiced strict hygiene standards to ensure a seamless and safe experience for customers and maintain a clean workplace environment
Technician/Machinist (Internship)
ASM Pacific Technology
09.2017 - 03.2018
- Technical Proficiency: Handled and studied machines used in chip creation for electronic devices, demonstrating technical knowledge in semiconductor manufacturing.
- Quality Control Expertise: Utilized skills in Quality Control Tools and Measurement Instruments to inspect machines for refurbishment, ensuring high-quality output.
- Performance Under Pressure: Thrived in a dynamic environment with constant pressure, meeting Key Performance Indicators (KPIs) and targets that varied regularly.
- Productivity and Output: Provided consistent and efficient outputs on refurbished machines, showcasing a commitment to productivity and results.
- Cross-Cultural Collaboration: Collaborated effectively with teams of different dialects, demonstrating adaptability and strong interpersonal skills in a diverse work environment
Intern in Marketing Project Department
Disco Hi-tech
06.2016 - 09.2016
- Machine Refurbishing and Maintenance: Assisted and studied machine refurbishing, including cleaning internal parts, showcasing hands-on maintenance skills.
- Quality Control and Precision: Worked on Quality Control, measuring wafers before they were diced into chip forms for electronic gadgets, demonstrating precision and attention to detail.
- Engineering Software Proficiency: Learned and practiced Solidworks/Autocad drawing and 3D printing for customer requests, highlighting proficiency in engineering software.
- Project Management: Assisted in creating a floor plan for a new office, showcasing project management and organizational skills.
- Language and Documentation Skills: Assisted with Intellectual Property Patent, translating a machine manual from Japanese to English, demonstrating language skills and the ability to simplify technical content.
- Tooling and Dismantling: Handled tooling and dismantling of parts, showcasing technical and hands-on skills
Education
No Degree - Diploma in Common Engineering(Apr 2019 - Apr 2020)
Temasek Polytechnic
SingaporeNo Degree - Diploma in Engineering (Marine)(Part Time)
Ngee Ann Polytechnic
Singapore08.2024
No Degree - Higher Nitec in Electronics Engineering
ITE College Central
Singapore03.2018
No Degree - NITEC in Electronics (Microelectronics)
ITE College Central
Singapore12.2016
No Degree - N'A Levels
Admiralty Secondary School
Singapore12.2014
Skills
Risk Management
Customer Service
Data Management
Team Collaboration
Communication Skills
Microsoft Skills
Problem-Solving
Adaptability
Ethical Judgment
Project Management
Sales and Marketing
Accomplishments
Rated ''very good'' for National service with a given testimonial
Edusave Awards for achievement, good leadership and service (EAGLES) in 2018(Higher Nitec)
Edusave Certificate for academic achievement for being in the top 25% in the cohort for Higher Nitec
Edusave Merit Bursary 2015
Certificate of Proficiency in touch typing, Microsoft Word Student of the year in 2013
Football, Bodybuilding, Tennis, Running, Gold, Reading
As an avid football enthusiast, I have developed valuable teamwork and communication skills through years of playing and being part of different football teams. The sport has instilled in me a sense of discipline, perseverance, and the ability to thrive in a collaborative environment
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
Freelancer
FP
04.2023 - Current
Staff Assistant (Service Quality Branch) (NS)
Singapore Police Force
04.2021 - 04.2023
Sales Assistant
Wing Tai Holdings (Adidas)
05.2020 - 02.2021
F&B Store Team Member
Boost Juice Bars
05.2019 - 04.2020
Technician/Machinist (Internship)
ASM Pacific Technology
09.2017 - 03.2018
Intern in Marketing Project Department
Disco Hi-tech
06.2016 - 09.2016
No Degree - Diploma in Common Engineering(Apr 2019 - Apr 2020)
Temasek Polytechnic
No Degree - Diploma in Engineering (Marine)(Part Time)
Ngee Ann Polytechnic
No Degree - Higher Nitec in Electronics Engineering
ITE College Central
No Degree - NITEC in Electronics (Microelectronics)
ITE College Central
No Degree - N'A Levels
Admiralty Secondary School
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