Muhammad Azmeer Zulkiflee
Assistant Manager
Summary
A focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location with history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
T2 Tea Singapore Pte Ltd
03.2023 - Current
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
Uniqlo Singapore Pte Ltd
03.2017 - 03.2023
- Trained and managed associates in customer service and sales techniques.
- Resolved customer service issues promptly.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Trained team members in successful strategies to meet operational and sales targets.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Education
Diploma In Business Practice - Human Resource Management & Psychology
2024
O Level -
2012
Skills
Business Development
Stock management
Store Organization
Department Oversight
Customer Service and Engagement
Team Building and Leadership
Work Planning and Prioritisation
Assignment Delegation
Incident Reports
Hiring and Training
Attention to Detail
Sales Strategies
Employee Scheduling
Retail Operations
Inventory Control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Uncovered and eliminated security issues, reducing shrinkage.
- Reduced labor costs 5% by revamping schedule.
- Supervised team of 40 staff members.
- Collaborated with team of 25 in the development of new store opening.
- Reduced labor costs 10% by revamping schedule.
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Assistant Store Manager - T2 Tea Singapore Pte Ltd
03.2023 - Current
Assistant Store Manager - Uniqlo Singapore Pte Ltd
03.2017 - 03.2023
Temasek Polytechnic - Diploma In Business Practice , Human Resource Management & Psychology
Punggol Secondary School - O Level,