Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Driver
Driver
Gojek
03.2022 - 12.2022
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Served customers and followed outlined steps of service.
Security Operations Executive
Security Industry
05.2017 - 03.2022
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved problems, improved operations and provided exceptional service.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Ensuring contract and legal compliance
Perform scheduled and un-scheduled inspections
Ensure daily/weekly/monthly reporting requirements are met
Coordinate with Human Resource for any staffing requirements
Ensure all records are maintained properly
Overall in-charge of the Fire Command Centre during the shift
Responsible for planning and deploying the security team
Conduct security audit and risk assessment
Conduct security briefing and training for the security officers
Security management in particular, overseeing the security vendor, planning and organizing logistical matters so as to ensure resources are in placed, and handling any emergency operations to ensure a smooth flow of operational effectively
Operations Officer
Nanyang Technological University
03.2015 - 04.2017
Deployment of security campus warden and Ad-hoc security guards on daily basis
Rotation duty as Duty officer, spot check on security personnel on at their static point, mobile patrol within the campus compound
Enforced carpark violations
Assist in traffic control, VVIP escort and crowd control duty during campus events
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Immigration Officer
Immigration and Checkpoints Authority
07.2007 - 02.2015
Asked visitors prearranged chain of questions to collect information on visitors entering country.
Investigated visitors who have remained in country longer than visa permitted.
Advised visitors on immigration laws governing country, consequences of breaking laws and reasons for deportation.
Observed passengers passing through passport control areas by checking passports.
Identified contraband items and seized according to customs laws.
Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
Developed, planned and participated in tactical operations.
Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
Prison Officer
Singapore Prison Service
10.1995 - 07.2007
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation.
Observed behavior of residents individually and in groups.
Received and accounted for personal possessions and determined inmate work assignments.
Identified facility openings and designated inmates to housing units.
Education
Property Management
Kaplan Higher Education Institute
Singapore
12.2017
Bachelor of Arts - Business Management
Northumbria University
06.2020
Skills
NICF-Advance Certificate in Infocomm Technology (Infrastructure)
Computer literacy:
Advance MS Words, MS Excel, MS PowerPoint
WSQ - Advance Certificate in Security Supervision
WSQ - Solve problems and make decisions at supervisory level
Additional Information
WSQ - , Respond to fire and Hazmat emergency
Work-at-height for Supervisors
CERT trained.
Driving License
Class: 2B, 2A, 3, 4 and Vocational license.
Professional License
Fire Safety Manager (FSM)
Police Licensing & Regulatory Department (Security)
Certification
Fire Safety Manager (FSM)
Police Licensing & Regulatory Department (PLRD)
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Driver
Driver
Gojek
03.2022 - 12.2022
Security Operations Executive
Security Industry
05.2017 - 03.2022
Operations Officer
Nanyang Technological University
03.2015 - 04.2017
Immigration Officer
Immigration and Checkpoints Authority
07.2007 - 02.2015
Prison Officer
Singapore Prison Service
10.1995 - 07.2007
Property Management
Kaplan Higher Education Institute
Bachelor of Arts - Business Management
Northumbria University
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