Muhammad Alif Hafiz Bin Rasmardzi
Summary
Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime. Decisive production supervisor at identifying measures to improve production methods and equipment performance. Developed, recommended and implemented measures to improve production methods, equipment performance and product quality. Motivated to learn, grow and excel.
Enthusiastic Financial Consultant in wealth management and financial planning. Leverages analytical and communication skills and industry knowledge to help clients obtain financial goals and plan for future. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Supervisor
MCI Career Services Pte Ltd
11.2022 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Collected client feedback and made business adjustments to improve retention and satisfaction.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interacted well with client to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Financial Consultant
Prudential Assurance Company
11.2021 - 11.2022
- Identifying clients financial needs and goals to provide customized solutions.
- Educated clients on various financial matters and provided professional recommendations on products and services based on each clients' individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Presented financial plans to clients based on analysis of financial status and goals.
- Maintained high standards of customer service by building relationships with clients.
- Responded to clients calls swiftly to resolve issues and answer questions.
Production Supervisor
Ams-OSRAM Asia Pacific Pte. Ltd.
10.2017 - 06.2021
- Revised work practices to improve efficiency, boost quality and meet production goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Made sure that products were produced on time and are of good quality.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Made recommendations for new or revised processes and supported implementation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Diploma - Engineering (Operations & Systems Management)
Temasek Polytechnic
Singapore04.2021
National ITE Certificate - Mechanical Engineering Technology
Institute of Technical (ITE) College East
Singapore12.2014
GCE 'N' Level -
Bedok Green Secondary School
Singapore12.2012
Skills
- Leadership communications
- Basic Lean Manufacturing
- Conduct 5S audit to ensure
- Lead numerous team of production operators
- Enhance and maintain safety standard and implement good housekeeping standard
- Plan and train production operators on workflow and system
- Continuous Improvements
- Teamwork and Communication
- Financial Goal Planning
- Financial Knowledge
- Financial Analysis
- Client Interactions
- Customer Loyalty
- Cultivating Productive Relationships
- Task Delegation
Certification
Diploma
Decision Analysis
· Decision Methods
· Data Collection & Analysis
· Statistics For Decision Making
Process & Service Improvement
· Service Quality & Management
· Process Improvement
· Process Management
Logistics Management
· Inventory Management
· Engineering Economy
· Supply Chain Management
Systems Thinking & Methods
· Six Sigma Methods
· Systems Concept
· Systems Modelling & Simulation
Organizational Management
· Organizational Behavior
· Project Management
· Quality Management Systems
Timeline
Operations Supervisor
MCI Career Services Pte Ltd
11.2022 - Current
Financial Consultant
Prudential Assurance Company
11.2021 - 11.2022
Production Supervisor
Ams-OSRAM Asia Pacific Pte. Ltd.
10.2017 - 06.2021
Diploma - Engineering (Operations & Systems Management)
Temasek Polytechnic
National ITE Certificate - Mechanical Engineering Technology
Institute of Technical (ITE) College East
GCE 'N' Level -
Bedok Green Secondary School
Diploma
Decision Analysis
· Decision Methods
· Data Collection & Analysis
· Statistics For Decision Making
Process & Service Improvement
· Service Quality & Management
· Process Improvement
· Process Management
Logistics Management
· Inventory Management
· Engineering Economy
· Supply Chain Management
Systems Thinking & Methods
· Six Sigma Methods
· Systems Concept
· Systems Modelling & Simulation
Organizational Management
· Organizational Behavior
· Project Management
· Quality Management Systems
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