Muhammad Ali Ohorella
Overview
10
10
years of professional experience
Work History
Site Operations Associate
Deliveroo
01.2024 - Current
- Overseeing site for a smooth operation.
- Ensure KPI’s are met.
- Tracking weekly Ops Metrics.
- Conduct Weekly Audits and highlight all non compliances.
- Building dashboards for Operations analysis.
- Creating SOP’s/ Best Practices.
- Counting of stocks and ordering of stocks weekly.
- Working closely with Chef.
- Sending out weekly email/replying email.
- Working closely with Customer Support to ensure customer expectations are met.
- Working closely with Riders.
- Sending out End of the Day Report.
- Training new staffs.
Delivery Rider
Grab, Deliveroo
07.2018 - 01.2023
- Ensured delivery are on time and no spillage
Store Man
Singapore Armed Forces (National Service)
05.2017 - 05.2019
- Counting of stocks and tally them
- Issuing items for National Day Parade
- Assisting contractors for the servicing of generators
- Operating generators to check for faulty parts
- Keep warehouses clean and neat.
Store Manager
ZOOMOOV
12.2016 - 04.2017
- Assisting in operation of the store
- Handling the full time and part time
- Build rapport with parents and kids
- Make sure store is neat and clean at all times
- Do closing of cash register and bank transfer.
Photographer
07.2016 - 11.2016
- Taking wonderful and breathtaking shots of visitors & animal within few seconds
- Assisting in doing sales of the photos
- Editing photos from the greenscreen booth.
Crew
Ah Meng Restaurant
12.2014 - 12.2016
- Prepare all time local drinks for customer
- Serving food to customer
- Clearing of tables
- Cashiering duties.
Education
Nitec - Travel & Tourism
Institute Of Technical Education
12.2016
GCE ‘N’ Level -
Clementi Woods Secondary School
12.2014
PSLE, Primary
Singapore12.2010
Skills
- Self-motivation
- Time Management
- Communication
- Leadership Skills
- Teamwork
- Fast Learner
- Communication Skills
- Decision Making
- Microsoft PowerPoint
- Problem Solving
- G Suite
- Microsoft Excel
- Microsoft Office
- Customer Service
- Adaptability
Timeline
Site Operations Associate
Deliveroo
01.2024 - Current
Delivery Rider
Grab, Deliveroo
07.2018 - 01.2023
Store Man
Singapore Armed Forces (National Service)
05.2017 - 05.2019
Store Manager
ZOOMOOV
12.2016 - 04.2017
Photographer
07.2016 - 11.2016
Crew
Ah Meng Restaurant
12.2014 - 12.2016
Nitec - Travel & Tourism
Institute Of Technical Education
GCE ‘N’ Level -
Clementi Woods Secondary School
PSLE, Primary