Muhammad Alfian Bin Muhammad Khairi
Summary
Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Warehouse Operator
Scent Senses
09.2023 - Current
- Improved warehouse efficiency by implementing new inventory management systems and procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Fostered positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Maintained clean, orderly work environment free of hazards.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Managed delivery orders, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
Fulfilment Associate
Delivery Hero, Pandamart
10.2021 - 08.2023
- Receiving and keeping tracks of stock keeping units for warehouse
- Assisting closely with supervisor and manager to maintain smooth operation,
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Supervised and trained new staff in performing census.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Responsible for reporting shortages, taking inventory, and packaging for customers purchase.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfilment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfilment process.
- Collaborated effectively with co-workers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
Electrician
Nutek Private Limited
01.2021 - 07.2021
- Installed electrical wiring and systems of laser printers
- Established proper stop location, adjust laser beam focal point
- Performed general electrical maintenance
- Troubleshoot electrical issues using appropriate of testing devices
- Repaired and replaced equipment, electrical wiring or fixtures.
Driver Attendant
United Bakery Supplies
12.2019 - 11.2020
- Delivered goods to the customers.
- Communicated with the drivers and customers to make deliveries smoothly for them.
- Coordinated routes for the drivers when there’s changes by the customers.
- Proven ability to learn quickly and adapt to new situations.
Order Processing
E Commerce | Guardian Health and Beauty
12.2018 - 11.2019
- Overseen day to day operations and assisting teams with task been given.
- Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
- Self-motivated, with strong sense of personal responsibility.
- Worked well in team setting, providing support and guidance.
- Delivered and returns of customer orders.
- Managed service quality and customer satisfaction.
- Monitored fulfillment of customers' orders via store pick or delivery service.
- Worked with third parties courier for customers parcel relating issues.
Singapore Police Force
Community Engagement Officer
10.2016 - 10.2018
- Patrolled around the neighborhood and shopping precincts to deter crime.
- Conducted house visits to talk about crime prevention, SGSecure and Community Emergency Preparedness.
- Worked together with schools to provide the students with social and emotional support.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Monitored criminal activity in community to identify suspicious activity.
- Responded to major/minor calls and complaints.
- Certificate of Award by SPF (Singapore Police Force) - Awarded for outstanding service to the Singapore Police Force.
Kitchen
Clearner, TY Cleaning company
01.2012 - 03.2013
- Maintaining high standards of cleanliness in a hotel kitchen.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
No Degree -
Certificate in Therapy Services - Therapist Assitant
CSM Academy
12.2020
Nitec Certificate - Mechatronics
ITE College Central
12.2015
Skills
- Order Execution
- Quality Assurance and Control
- Team Leadership
- Sorting and Organizing
- Stockroom Maintenance
- Forklift Operation
- Teamwork and Collaboration
- Warehouse Coordination and Support
Additional Information
2B License
Forklift License
Languages
Malay
Upper intermediate (B2)
English
Upper intermediate (B2)
Tamil
Beginner (A1)
Timeline
Warehouse Operator
Scent Senses
09.2023 - Current
Fulfilment Associate
Delivery Hero, Pandamart
10.2021 - 08.2023
Electrician
Nutek Private Limited
01.2021 - 07.2021
Driver Attendant
United Bakery Supplies
12.2019 - 11.2020
Order Processing
E Commerce | Guardian Health and Beauty
12.2018 - 11.2019
Singapore Police Force
Community Engagement Officer
10.2016 - 10.2018
Kitchen
Clearner, TY Cleaning company
01.2012 - 03.2013
No Degree -
Certificate in Therapy Services - Therapist Assitant
CSM Academy
Nitec Certificate - Mechatronics
ITE College Central
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