MUHAMMAD ADIQA SEOW

• Managed inmate interactions while promoting rehabilitation and positive behavior.
• Supervised inmate activities and ensured compliance with safety protocols.
• Facilitated group therapy sessions with inmates in order to teach problem-solving skills.
• Organized educational programs aimed at helping inmates prepare for reintegration into society.
• Counseled inmates on personal matters related to their incarceration experience.
• Responded to incidents by assessing situations and implementing safety measures.
• Assessed the mental health of inmates through observation and communication.
• Conducted searches for contraband items including drugs, weapons, and other prohibited materials.
• Created individualized plans for managing inmate behavior through positive reinforcement techniques.

• Provided excellent customer service to passengers while ensuring their comfort and safety throughout the flight.
• Dealt with security and emergency situations, and administered first aid to passengers when needed.
• Carry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is ready for flight.
• Handled difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely, but firmly, to ensure the safety and comfort of everyone on the flight.
• Reassure passengers and ensure they follow safety procedures correctly in emergency situations.
• Regulated transactions of selling duty-free commercial goods, and pursuing sales targets.
• Producing written flight reports after completing a journey.

• Managing a team of 25/50 Lab staff of their roles, duties & responsibilities
• Ensure accurate DOE entry for sample receipt, registration, and documentation.
• Unpacks samples, checks request forms and sample integrity liaise with clinic or laboratory if necessary
• Prepares the necessary operations for documentation.
• Arrange for sample pickup and/or delivery of consumables and request forms to clinics and lab and assist in monitoring of logistics delivery
• Liaise with external vendors for request of consumables, request forms and stationery
• provide start-to-end preparation of purchase requisition and goods receipt
• Ensure in documentation and preparation of lab reports for delivery and reports are well received
• Maintain and monitor lab situation and work flow of teams given

Was appointed as the Overall Ground Controller in handling the VTL Flights in Changi Airport T3

• Effectuated access control, conducted security screenings, provided patrolling and guarding services, as well as managed incidents and emergencies at Woodlands Checkpoint and PROCOM HQ.
• Detection of illegal immigrants, prohibited and contraband goods or items and forged travel documents.
• Performed security operations with the Singapore Police Force and ICA.
• Enforced crowd control in public areas, law enforcement duties, armed guarding, and escorting services.

Appointed as Security Supervisor, I managed a team of 20 to 30 officers during F1 2015 and F1 2016. Assigned as Duty In-Charge of a team of 15 to 20 officers at the Woodlands Checkpoint.