Summary
Overview
Work History
Education
Skills
Languages (Spoken and Written)
Co-Curricular Activities
Hobbies
Additional Information
References
Timeline
Generic
Muhammad Taufiq Bin Yahaya

Muhammad Taufiq Bin Yahaya

Singapore

Summary

An adaptable student with a good work ethic and the determination to learn new things and keen to excel in the sports industry

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Footlocker
11.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

National Service

Singapore Police Force
01.2022 - 11.2023
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Apprehended offenders and conducted interviews and interrogations.
  • Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.

Retail Sales Associate

Footlocker
03.2021 - 12.2021
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.

Retail Assistant

Challenger
07.2018 - 02.2019
  • Assisted with the sales floor
  • Serving customers and helping them out with the gadgets/items they needed
  • Keeping track and arranging stocks
  • Cashier

Education

Higher Nitec - Sport Management

Institute of Technical Education, College Central
05.2025

GCE 'O' Levels - undefined

Bishan Park Secondary School
12.2017

Skills

  • Computer Software
  • Microsoft Word, Excel, PowerPoint
  • Standard First Aid with CPR & AED
  • Able to perform CPR & AED if needed
  • Able to do standard first aid if needed
  • Customer service
  • Teamwork
  • Cash register operation
  • Stocking and receiving
  • Store maintenance
  • Report writing
  • Cultural awareness

Languages (Spoken and Written)

English (Written and Spoken-Good)
Malay (Written and Spoken-Good)

Co-Curricular Activities

Track & Field: Competed in the 100m race for ITE School Competition 2019 ITE Central won the 1st place overall

Hobbies

Football: Plays 11-aside football weekly

Music: Goes jamming with friends occasionally

Gym: 3-4 times a week


Additional Information

Assisted in various events such as OCBC Cycling, 2XU Run, FINA World Cup

Received Outstanding NSF Award

References

Mr, Adam , Friend, 8222 2194

Mr, Danial, Friend, 9185 9742

Timeline

Retail Sales Associate

Footlocker
11.2023 - Current

National Service

Singapore Police Force
01.2022 - 11.2023

Retail Sales Associate

Footlocker
03.2021 - 12.2021

Retail Assistant

Challenger
07.2018 - 02.2019

GCE 'O' Levels - undefined

Bishan Park Secondary School

Higher Nitec - Sport Management

Institute of Technical Education, College Central

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Muhammad Taufiq Bin Yahaya