Muhammad Shafiq Bin Omar
Singapore
Summary
Results-driven Technician with over 5 years of experience in achieving technical objectives, identifying operational needs, and managing complex technical processes. Expertise in developing and implementing firmware, hardware, and software solutions tailored to meet specific technical requirements. Strong background in risk assessment, process improvement strategies, and adherence to quality assurance principles and methodologies. Recognized for exceptional leadership abilities, effective communication skills, and proficient time management that drive team success and operational efficiency.
Overview
12
12
years of professional experience
Work History
Technical Operations Supervisor
MOUNT FABER LEISURE GROUP
07.2023 - Current
- Perform preventive maintenance.
- Work at height on a daily basis.
- Conduct electrical troubleshooting and diagnostics.
- Overhaul mechanical cabin parts and support system upgrades/improvements.
- Handle administrative tasks, daily/weekly/monthly checklists including weekly operation reports.
- Participate in the annual system shutdown, performing major repairs, replacements, and corrective maintenance.
- Ensure smooth operation throughout the day, monitor system through control panels and standby for any stoppages.
- Supervising sub-contractors, working together in a team on a daily basis at workshop doing maintenance.
- Monitored daily operations for efficiency and maintenance issues.
- Scheduled and oversaw preventive care strategies for all technical resources.
- Maintained compliance with all safety requirements.
- Prepared media stages for rehearsal, recording and live broadcasts.
- Oversaw testing of equipment and components to check for defects.
Technical Specialist Equipment Engineering
PSA
10.2020 - 11.2022
- Conduct regular maintenance on Quay Cranes.
- Perform major repairs on mechanical and electrical (M&E) crane components.
- Work at heights daily (WAH License Approved).
- Install and maintain hydraulic and mechanical equipment.
- Ensure crane system PLC logic operates without faults or errors.
- Troubleshoot PLC and Drive Systems (Siemens Drive & Yaskawa).
- Completed troubleshooting and diagnostics on company resources.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
National Service
SINGAPORE ARMED FORCES - MILITARY POLICE COMMAND
10.2017 - 10.2019
- Enforce and uphold military law.
- Handle arrest procedures and transfer detainees to Detention Barracks.
- Conduct urine procurement tests and camp raids for prohibited items.
- Assist police and prison escorts; perform prison ward duties.
Delivery Rider
PIZZA HUT
05.2015 - 10.2017
- Deliver orders safely and on time to customers and businesses.
- Verify order accuracy before and after delivery.
- Adhere to assigned routes and time schedules.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Service Ambassador
SENTOSA LEISURE GROUP
02.2014 - 10.2017
- Provide excellent customer service to internal and external guests.
- Ensure smooth daily operations within the designated area.
- Maintain safety, courtesy, efficiency, and operational standards.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Crowd control/ushering of guests during peak hours of Sentosa monorail.
Education
Higher Nitec in Technology - Electrical Engineering
ITE - COLLEGE WEST
01.2017
Nitec in Technology - Electrical Technology (Power & Control)
ITE - COLLEGE WEST
01.2014
Skills
- Continuous process improvement
- Leadership & Supervision
- Good time management
- WSQ Forklift License
- Strong problem solver
- Critical thinking
- Able to work under pressure
- Delegating work
- Performing preventive maintenance
- Safety practices
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Advanced (C1)
Timeline
Technical Operations Supervisor
MOUNT FABER LEISURE GROUP
07.2023 - Current
Technical Specialist Equipment Engineering
PSA
10.2020 - 11.2022
National Service
SINGAPORE ARMED FORCES - MILITARY POLICE COMMAND
10.2017 - 10.2019
Delivery Rider
PIZZA HUT
05.2015 - 10.2017
Service Ambassador
SENTOSA LEISURE GROUP
02.2014 - 10.2017
Higher Nitec in Technology - Electrical Engineering
ITE - COLLEGE WEST
Nitec in Technology - Electrical Technology (Power & Control)
ITE - COLLEGE WEST
Rugby, Gym, Videography
I played rugby since i was 10 years old. Also it shaped me to be the best version of myself.
It teaches me to discipline myself as well. I captained for my secondary school and was the vice captain for ITE.
I had achieved success in local and international competitions as well. Representing Singapore
in the U19 and U23 age group category against other nations was core memory.
I workout to keep myself fit and healthy. These days, i cope the pressure at work and release stress through
working out at the gym and also having a balanced diet is important because i know a good body and health
is a long term investment.
Lastly, I also do videography. Its my passion and hobby apart from rugby. I have experience shooting and taking videos of weddings,
automative, corporate and leisure. I used a digital camera and smartphone and i edit the videos myself during free time after i have videoshoots.