Muhammad Shafeeq
Security Officer
Summary
Proven Security Officer at Certis Cisco, adept in emergency response and threat management, significantly enhanced facility safety by enforcing strict entry protocols. Demonstrated exceptional interpersonal skills through effective public interaction and teamwork, notably improving customer satisfaction at Long John Silver's. Skilled in visitor tracking and emergency management, consistently prioritizing safety and service excellence.
Overview
1
1
year of professional experience
Work History
Security Officer
Certis Cisco
05.2024 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Conducted regular patrols of key areas to spot and control security concerns.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Interacted assertively but non-confrontationally with personnel and general public.
F&B Server
Long John Silver's
08.2023 - 02.2024
- Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
- Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
- Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
- Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
- Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
Education
No Degree - Electrical Engineering
ITE
ITE East 04.2001 -
Skills
Emergency Response
Threat Management
Emergency Management
Visitor tracking
Timeline
Security Officer
Certis Cisco
05.2024 - Current
F&B Server
Long John Silver's
08.2023 - 02.2024
No Degree - Electrical Engineering
ITE
04.2001 -
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