MUHAMMAD SAIFULLAH BIN MAAHADI
Summary
- Dynamic and results-oriented leader with extensive experience in the fast-food sector, seeking a full-time managerial or entry-level position to broaden expertise within the food and beverage industry. Proven ability to enhance store performance through effective team leadership, strategic planning, and a commitment to operational excellence. Recognized for fostering collaborative environments that adapt to evolving business needs while ensuring positive customer experiences. Strong background in conflict resolution, inventory management, and personnel development, dedicated to driving organizational growth and success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
1st Assistant Manager
Burger King Singapore Pte Ltd
01.2017 - Current
- Ensures smooth workflow of daily operations
- Assists restaurant manager in ad hoc duties
- Passed an NSF Audit with an A while on shift
- Successfully achieved the highest daily sales with an increase of 96%
- Trained and guided new staff to follow SOP
- Manage crew’s daily schedule, daily ordering and HR matters
Assistant Manager
Burger King
08.2017 - 12.2025
- Led cross-functional teams to enhance operational efficiency and improve service delivery.
- Developed training programs for staff, resulting in improved employee performance and satisfaction.
- Implemented new inventory management system, streamlining stock control processes and reducing discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions and driving revenue growth.
- Managed scheduling and resource allocation, optimizing workforce productivity and minimizing downtime.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Crew
Burger King Singapore Pte Ltd
01.2017 - 01.2019
- - Manage customer’s feedback and ensure satisfaction.
- - Ensure new customers grow into loyal customers by providing friendly services and a clean and comfortable dining or takeout experience.
Education
Nitec - Computer & Networking
ITE College West
01.2019
Skills
- Malay Proficient
- Microsoft Proficient
- Staff training and development
- Customer service
- Time management
- Multitasking and organization
- Team leadership
- Scheduling and planning
- Sales reporting
- Teamwork
- Attention to detail
Certification
Class 3 Army Driving License
Timeline
Assistant Manager
Burger King
08.2017 - 12.2025
1st Assistant Manager
Burger King Singapore Pte Ltd
01.2017 - Current
Crew
Burger King Singapore Pte Ltd
01.2017 - 01.2019
Nitec - Computer & Networking
ITE College West
HOBBIES
- MUSIC
- FOOTBALL
- CYCLING
- BOWLING
- RIDING
- DRIVING
NATIONAL SERVICE
3 Guards Victorious Battalion (Support Company), 2019, 2021, - Dual Vocation (Driver and Artillery), - Marksman Gold (SAW Gun and SAR 21)